Troubleshooting

Use the information in this chapter to understand how you can troubleshoot issues on your wireless network.

What Do You Want to Do?

Table 1: Top Tasks
If you want to...	Use these resources:
Explore the various options to troubleshoot your wireless network Troubleshoot wireless issues using SLEs, Insights, and Marvis.	Troubleshooting Wireless Issues
Use the status LED to troubleshoot your AP Understand what the status LED indicates. Learn how to identify issues with your AP using the LED blink patterns.	What Does the AP Status LED Indicate?
Reset an AP to Factory Default Settings You might need to do this when the AP is unresponsive or the current configuration fails and the AP cannot connect to the Juniper Mist cloud.	Reset an Access Point to the Factory-Default Configuration
Use packet captures to troubleshoot connectivity failures between the client and AP Identify the cause of failures between the client and AP using dynamic and manual packet captures.	Dynamic and Manual Packet Captures
Replace an AP Copy the existing configuration to the new AP through the Mist portal or Mist AI app.	Replace an Access Point