Audit Logs

SUMMARY Use the Audit Logs page to monitor logins and to see what actions were taken by each user.

Overview

On the Audit Logs page of the Juniper Mist™ Managed Service Provider (MSP) portal, you can see who logged in, when they logged in, and what they did.

When you first open this page, it shows all logins for all users and all sites on the current date. You can use the drop-down lists at the top of the page to select the time period, filter by users, filter by sites, or search for certain types of activities.

Find the Audit Logs Page

From the left menu of the MSP portal, select MSP > Audit Logs.

MSP Menu and Audit Logs Option

The Audit Logs page appears.

Select the Time Period

To select the time period: Use the first drop-down menu on the Audit Logs page.

Location of the time-period selection menu

Select preset times and days, select a date, or enter a range of dates.

Preset Times and Days
- Last 60 Min—From 60 minutes ago to the current time.
- Last 24 Hr—From 24 hours ago to the current time.
- Last 7 Days—From midnight 7 days ago to the current date and time.
- Today—From midnight to the current time today.
- Yesterday—From midnight to 11:59 PM on the previous day.
- This Week—From midnight Sunday to the current date and time.
Custom Date—Select a date within the past 60 days. The Audit Logs page will show all logins from midnight to 11:59 PM on the selected date.

Custom Date Example
Custom Range—Specify a range of dates within the past 60 days. On the left, enter the start time and date. On the right, enter the end time and date.

Custom Range Example

Filter by Organizations

Click the orgs drop-down menu at the top of the Audit Logs page.
Select the check box for the organization that you want to include.
The page reloads, showing the logins for the selected organization.
Tip:
- To select additional organizations, repeat the previous steps until the page shows all the organizations that you want to see.
- To quickly find an organization, start typing in the Search box. As you type, the drop-down list shows only the organizations that match your search string. Select the check box for the organization that you want to include.
- To deselect an organization, click the orgs drop-down menu, and clear the check box from the organization name.

Search by Name or Email

To search for a particular user, start typing a name or email address in the Search by Admin Name or Email box at the top of the Audit Logs page.

Filter by Users' Tasks

To find records for specific tasks, such as accessing the organization or updating the site settings, use the Search by Message box at the top of the Audit Logs page.

To filter by users' tasks:

Skim through the records to get familiar with the task descriptions in the Message column.
Messages typically consist of a few words. These words might include:
- An action word such as accessed, update, add, or delete.
- The name of an organization, site, user, or other entity (such as webhook or API token) that was affected by the action.
- The name of a feature that the user updated, such as subscription, zone, or site settings.
Start typing in the Search by Message box.
As you type, the page reloads to show only the messages that contain the specified characters.

View Details

For certain types of actions, additional details are available.

If the View details link appears, click it to see more information about the action.

To close the View details window, click X in the top right corner.

Reset the Page to the Defaults

To reset the Audit Logs page, click the Refresh button in the web browser's toolbar.