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View Your Support Tickets

Follow these steps to go to your support dashboard and view the status of your tickets.

You can view your support tickets from the Juniper Mist™ portal.
  1. Click the question icon near the top-right corner of the Juniper Mist portal, and then click Support Tickets.
    Question Icon and Menu with Support Tickets Option
  2. (Optional) Select the time period.
    Example - selecting a time period on the Support Tickets page
  3. Click the ticket that you want to view.