View Site and Device Information in the Mist AI Mobile App

View Site Details

On the homepage you'll see the list of sites in the selected organization. You can select a site and view the details of the devices located within the site.

View Device Inventory

On the homepage, tap Device Inventory to view information about all devices (APs, switches, WAN Edges, and Mist Edges) that have been claimed into the organization.

On the Device Inventory page, you can:

• Use the tabs at the top to select a device type.

• View assigned and unassigned devices.

• Search for a device based on the MAC address or name. You can also search using the QR code by clicking the camera icon.

• Tap a device to go to the device details page.

Based on your user role, you can:

• Unassign a device—Tap the device under the Unassigned tab, and then tap Unassign.

• Assign a device—Tap the device under the Assigned tab, and then tap Assign, and select the site to which the device needs to be assigned.

• Add a new device—Tap + in the top right corner. Then scan the QR code or enter the claim code.

View Device Details

From the Device Inventory page or Site page, select a device to go to the device details page. On this page, you can:

• View the status to see if the device is connected or disconnected.

• Site to which the device is assigned to

Based on your user role, you can:

• Assign a device to a site or unassign a device from a site.

• Release a device.

• Replace a device.

Some of the data on the device details page might vary based on the device type.

Here are a few examples of the device details page:

• AP

  

  Additionally, for APs you can:

  • Tap Locate to verify the AP placement. After you select this option, ​the LEDs on the physical AP start flashing green and purple. Tap Unlocate to stop flashing.

  • To view additional information about an AP, tap Mac Address, Uptime, or Version.

  • Place an AP on the floorplan. If the Map field contains the Place on a map link, this means that the AP has not yet been added to a floorplan. Click the link, and then drag the AP to its correct position. Finally, set the orientation by dragging the knob so that its position corresponds to the position of the LED on the AP. Also enter the height of the AP.

    

• Switch

  

• WAN Edge

  

  For WAN Edges, you can:

  • Use the Send Log to Mist option to send logs to Juniper Mist Support for troubleshooting

  • Reboot the device