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Find Information and Instructions for Juniper Mist

Get familiar with the various help features of the Juniper Mist portal.

In the Juniper Mist™ portal, use these features to find information and instructions:

  • Resource Center—Click the book icon (at the bottom of the left menu) to open the Resource Center.

    Resource Center panel with sections: Visual Guides for in-app guides, Explainable AI info, Announcements with red badge 5 for new items, Product Updates for latest features, Help Center for documentation. Book icon with red badge 5 for unread items.

    The Resource Center includes:

    • Visual Guides—Interactive tutorials that lead you step by step through common tasks

    • Explainable UI—Essential concepts presented in whiteboard videos

    • Announcements—Information about new features, security advisories, and more

    • Product Updates—Juniper Mist release notes

    • Help Center—Juniper Mist help topics

  • Question menu—Click the question icon (at the top-right corner of the page) and then select a menu option.

    Dropdown menu from a help icon with items: Support Tickets, Cloud Status, Ports and Endpoints, Mist Documentation, API Documentation, Courses, Feature Updates, Firmware Updates, Mist Edge Updates, Juniper Support Portal, Terms of Use.

    • Support Tickets—Create and view support tickets for your Juniper Mist organization.

    • Cloud Status—Check the current status of the Mist cloud for your region.

    • Ports & Endpoints—Get help about which ports and IP addresses to allow for your cloud instance.

    • Mist Documentation—Browse Juniper Mist help topics.

    • API Documentation—View developer documentation.

    • Courses—View the available training courses at Mist.com.

    • Feature Updates—Release notes for Juniper Mist

    • Firmware Updates—Learn about Juniper Mist product updates.

    • Mist Edge Updates—Learn about Mist Edge product updates.

    • Juniper Support Portal—Go to the support portal, where you can log in to view information, support cases, and more for your Juniper devices.

    • Terms of Use—End User License Agreement