Alerts FAQ
When I receive a "Certificate Expiring" alert, what is the timeframe for the expiration?
"Certificate Expiring" alerts, such as RadSec CA Certificate Expiring or SSO IdP Certificate Expiring, first appear at 30 days before expiry. If don't take action, you'll see additional alerts at 15 days, 7 days, 3 days, and 1 day.
When I receive a "Certificate Expired" alert, what is the timeframe for the expiration?
"Certificate Expired" alerts, such as Mist Access Assurance CA Certificate Expired or PSK Portal IdP Certificate Expired, first appear on the first day after expiry. If don't take action, you'll see additional alerts at 30-day intervals until the certificate is removed or replaced.
On the Alerts Configuration page, why do some alert types have pencil icons?
On the Alerts Configuration page, you can use the pencil icons to review and change the threshold values that trigger an alert.
For example, in the Infrastructure section, you'll see a pencil icon next to the ARP Failure alert type. You can define various numbers to use in the alert trigger: "Alert if there are <number> failures or <number> clients failing within <number> minutes per server."
Where you see a pencil icon, click it, review or change the parameters, and then click Save.