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Migration, Upgrade, and Downgrade Instructions

This section contains the upgrade and downgrade support policy for Junos OS for ACX Series routers. Upgrading or downgrading Junos OS might take several minutes, depending on the size and configuration of the network.

For information about software installation and upgrade, see the https://www.juniper.net/documentation/en_US/junos/information-products/pathway-pages/software-installation-and-upgrade/software-installation-and-upgrade.html Installation and Upgrade Guide.

Upgrade and Downgrade Support Policy for Junos OS Releases and Extended End-Of-Life Releases

We have two types of releases, EOL and EEOL:

  • End of Life (EOL) releases have engineering support for twenty four months after the first general availability date and customer support for an additional six more months.

  • Extended End of Life (EEOL) releases have engineering support for thirty six months after the first general availability date and customer support for an additional six more months.

For both EOL and EEOL releases, you can upgrade to the next three subsequent releases or downgrade to the previous three releases. For example, you can upgrade from 20.4 to the next three releases – 21.1, 21.2 and 21.3 or downgrade to the previous three releases – 20.3, 20.2 and 20.1.

For EEOL releases only, you have an additional option - you can upgrade directly from one EEOL release to the next two subsequent EEOL releases, even if the target release is beyond the next three releases. Likewise, you can downgrade directly from one EEOL release to the previous two EEOL releases, even if the target release is beyond the previous three releases. For example, 20.4 is an EEOL release. Hence, you can upgrade from 20.4 to the next two EEOL releases – 21.2 and 21.4 or downgrade to the previous two EEOL releases – 20.2 and 19.4.

You can directly upgrade from Junos OS releases 23.2, 22.4, 22.3 to Junos OS release 23.4R1. For more details, see Juniper Support Portal.

Table 1: EOL and EEOL Releases
Release Type End of Engineering (EOE) End of Support (EOS) Upgrade/Downgrade to subsequent 3 releases Upgrade/Downgrade to subsequent 2 EEOL releases
End of Life (EOL) 24 months End of Engineering + 6 months Yes No
Extended End of Life (EEOL) 36 months End of Engineering + 6 months Yes Yes

For more information about EOL and EEOL releases, see https://www.juniper.net/support/eol/junos.html.

For information about software installation and upgrade, see the Installation and Upgrade Guide.