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Troubleshoot Uplink Ports on EX2300 Switches

Learn about how to troubleshoot information for specific problems related to interfaces on EX2300 switches.

Speeds 10-Mbps and 100-Mbps Not Supported on Uplink Ports 4 and 5 on EX2300-48MP Switches

Problem

Description

The uplink ports 4 and 5 (see Figure 1) do not support the speeds 10-Mbps and 100-Mbps.

Figure 1: Front Panel of an EX2300-48MP Switch Diagram of a network switch showing status LEDs, management port, RJ-45 Ethernet ports, SFP ports, console port, USB port, and reset button.
  1
—

QR code

  5
—

10-Gigabit Ethernet uplink ports

  2
—

System LEDs

  6
—

Management port

  3
—

10/100/1000 BASE-T Gigabit Ethernet ports with PoE/PoE+ capability

  7
—

Console port

  4
—

100/1000/2500 BASE-T Gigabit Ethernet ports

  8
—

USB port

Environment

A transceiver is installed in the uplink port 4 or 5 or both.

Symptoms

When you check the status with the CLI command show interfaces ge or with the J-Web UI, the port is not listed.

Cause

EX2300-48MP switches do not support 10-Mbps and 100-Mbps speeds on uplink ports 4 and 5. This is an ASIC limitation.

Solution

Use the other ports if you need 10-Mbps and 100-Mbps speeds.