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Add a Customer

A customer refers to a user or an organization that utilizes services of a service provider. A Super User or a Network Admin can add customers to Routing Director for provisioning services such as L3VPN.

To add a customer:

  1. Click Orchestration > Customers.

    The Customer Inventory page appears.

  2. Click the add (+) icon.

    The Add Customers page appears.

  3. Enter values by referring to the following table.
    Table 1: Fields on the Add Customer Page

    Field

    Description

    Name

    Enter a name for the customer. The customer name must be unique within an organization.

    Reference Number

    Enter a reference number for the customer.

    This number might be internally referenced by the Customer Relationship Management (CRM) system.

    Description

    Enter a description for the customer.

  4. Click OK.

    A message indicating that the customer is created appears. You are returned to the Customer Inventory page where you can view the newly added customer listed in the Customer Inventory table.

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