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Predefined User Roles Overview

Paragon Automation provides four predefined roles to manage access privileges of users, based on the tasks they need to perform.

A Super User creates an organization, adds users to predefined roles depending on the requirements of the organization. For example, an organization with a large number of networking devices would require multiple users performing different roles to efficiently manage the organization, whereas, in a small organization, a single user can perform all the four roles. Different types of users in an organization, such as a network architect, network planner, NOC engineer, and field technician, all derive their access privileges from the predefined roles assigned to them.

User Roles and their Responsibilities

The four predefined roles are:

  • Super User

    • Is the administrator of the organization.

    • Creates organization, invites users, assigns user roles, creates sites, adopts devices, and so on.

    • A Super User doesn’t need to be a person with a high-level of networking domain expertise.

  • Network Admin

    • Is a networking expert who monitors, verifies, and troubleshoots an organization's network.

  • Observer

    • Monitors events in the organization's network.

    • An Observer cannot take corrective action. The observer brings issues to the notice of the network administrator for resolution.

  • Installer

    • Onboards devices and monitors device status during onboarding.

    • An Installer can access only the Onboard a Device and Device List pages.

Table 1 displays the access privileges of the four user roles to the menu items.

Table 1: User roles and their access privileges
Menu Super User Network Admin Observer Installer


Observability > Health

Troubleshoot Devices


Observability > Active Assurance



Measurement Designer

Observability > Network

Trust and Compliance

Trust > General

Trust Plans
Trust > Compliance
Compliance Scan




Trust > Integrity
Hardware EOL

Software EOL

Trust > Vulnerabilities



Orchestration > Service


Service Catalog


Orchestration > Monitoring


Inventory > Devices

Network Inventory
Device and Interface Profiles

Configuration Templates

Configuration Backups

Software Images

Inventory > Device Onboarding

Onboarding Dashboard

Network Implementation Plan

Inventory > Active Assurance

Test Agents

Inventory > Common Resources
Settings Menu
System Settings

Audit Logs
Field Technician UI

Onboard a Device

Device List