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Set a Preferred Portal for an Organization

Juniper offers multiple cloud application portals to cater to your various business needs, such as Juniper Routing Assurance, Juniper Data Center Assurance, and Juniper Support Insights (JSI). In a multi-portal environment, the preferred portal setting allows you to specify the primary application portal users are directed to when accessing an organization.

When users log in to an organization through a Global Cloud Portal or an Identity Provider (IdP), the preferred portal setting determines which application portal the users are redirected to after authentication.

When an organization is created, the portal used to create the organization becomes the preferred portal. During logins, users are redirected to this portal after successful authentication.

Superusers can update the preferred portal at any time from the Organization Settings (Organization > Settings) page. Once updated, all future Global Cloud Portal or IdP logins for that organization will redirect users to the newly selected portal.

For example, if you create an organization from the Juniper Support Insights (JSI) portal, users logging in through the IdP will be redirected to the JSI portal, by default. If you later subscribe to Juniper Routing Assurance (JRA) and wants to use it as the primary portal for the organization, you can update the Preferred Portal setting to the JRA portal. This ensures that future logins for the organization are redirected to the JRA portal instead of JSI.

Note:

This setting is shared across applications but applies only to the organization in which it is configured.

To update the preferred portal for an organization:

  1. Click Organization > Settings in the navigation menu.
    The Organization Settings page appears.
  2. Locate the Preferred Portal drop-down.
    By default, the application in which the organization was created appears pre-selected.
  3. Select the desired application portal from the drop-down to update the preferred portal.
    Your options are:

    • Routing Assurance

    • JSI

    • Apstra

  4. Click Save to apply the change.
    The selected portal is now set as the preferred portal for this organization.
    Note: The preferred portal setting applies only to Global Cloud Portal and IdP-based logins and does not apply to local portal logins.
    All future logins for this organization will redirect users to the selected portal.