March 18, 2025
New Features
This section describes the new features released in JSI.
View and Manage Support Requests
The Support Tickets feature enhances your overall support experience by providing seamless access to Juniper support services, whenever you need them. You can now easily report issues, get assistance, and track the status of the issues directly from within the application. To access the Support Tickets Page, navigate to the Help menu (?) on the top-right corner of the banner and click Support Tickets.