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Introduction

Juniper Support Insights (JSI) is a cloud-based support solution that provides you with operational insights into the cloud-connected devices deployed in your networks. JSI integrates into Juniper's common cloud services to offer support automation solutions such as operational health, and inventory and support lifecycle management. It transforms your customer support experience by providing insights that enables Juniper to help you improve your network performance and uptime.

Juniper Support Insights also provides utilities to remotely configure, troubleshoot and test your devices.