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Search About Juniper Products and Services Using Marvis AI Assistant

Marvis AI Assistant enables you to get quick and relevant answers to your queries about Juniper Networks products and services.

For more information, see Marvis AI Assistant Overview.

To search about Juniper products and services using Marvis AI Assistant:

  1. Log into JSI.
  2. Click Marvis AI Assistant icon at the lower right corner of the UI.
    Marvis chatbot icon
    Marvis AI Assistant panel appears at the lower right corner of the page.
  3. To start your conversation with Marvis AI Assistant, use the suggested prompt templates available under the Quick start section.
    Marvis chatbot interface with quick start options for troubleshooting, configuring and resolving issues.

    Click the prompt template that best suits your question.

    The chatbox is populated with your selected prompt.

    Complete the prompt with the relevant details and press Enter to get a response.

    Note:

    These prompts are just suggestions and are not meant to limit what you can ask Marvis AI Assistant. As long as the questions are about Juniper products and services, there are no constraints to the range of questions you may ask Marvis AI Assistant.

    Once a response is generated, the prompt suggestions disappear. To restore the suggestions, click +.

  4. If your question doesn't fit the suggested prompt templates, you can ignore the suggestions and enter your question directly in the chatbox.

    Enter the search string or keyword that you want to look up. For example, "JSI supported devices".

    You can also enter questions and statements like you do in a normal conversation. In addition, you can ask follow-up questions and clarifications to refine the query and response.

    For example, you can ask a general question like, “Can we onboard devices to JSI?” and follow it up with a more specific question like, “How to onboard MX204?”.

    Marvis AI Assistant generates response based on your query and contextual awareness.
    You can also input error messages in the chatbox for assistance.
    Marvis AI Assistant provides instant explanations, guides you through step-by-step troubleshooting process, and provides links to relevant documentation that can help resolve the issue.

    Marvis AI Assistant also allows you to copy the query response, provide feedback about the responses, view citations, and reset the conversation.

    An action toolbar appears at the end of each response, providing quick access to the following functions:
    Action toolbar consisting of Copy, Thumbs up, Thumbs down,Citations, and Reset icons.

    • Copy to Clipboard—Click the copy icon to copy the content of your query, the generated response, and related citations to the clipboard.

    • Provide Feedback—Click the Thumbs Up or Thumbs Down icon to provide feedback on the response generated for your query.

      The Marvis Feedback window appears, allowing you to select from predefined feedback options and add any additional comments.

      Click Submit to submit your feedback.

      Note:

      Before you submit, review your feedback carefully as you cannot reset or modify your feedback once submitted.

    • View Citations—Click the citations icon to view the list of sources on which the generated response is based. Click the citation links to explore the source materials.

    • Reset Conversation—Click the reset conversation icon to start a new conversation.

      Note:

      Resetting the conversation clears your conversation history and starts a new session.
  5. You can close Marvis AI Assistant if your query is resolved, or continue the conversation if you have any follow-up queries.

    Marvis AI Assistant suggests related questions that can help you refine your query and explore additional information.

    Marvis Chatbot interface with feedback options, related questions, and a text input field.
    Click a question from the Related Questions section to populate it in the chat and continue the conversation or enter your question in the textbox.
  6. To start a new conversation, click Add (+).