Prerequisites
Prerequisites for Onboarding a Device
Before you onboard a device, ensure that:
-
The device can reach the gateway.
Note:If a firewall exists between JSI and the device, configure the firewall to allow outbound access on TCP ports 2200 and 443, from the management port of the device.
-
The device can connect to the Internet by pinging IP address 8.8.8.8.
-
You take a back up of the existing Junos OS configuration on the device by running the following command from the device's CLI:
user@host> request system configuration rescue save
Backup configuration is saved in the config directory. You can view the backed up configuration file by starting the Junos OS shell and running the following commands:
user@host> start shell user@host:~$ cd /config user@host:/config$ ls -l /config total 43 ... -rw-r----- 1 root root 7759 Apr 4 20:58 rescue.conf.gz user@host:/config$
Note: We recommend that you back up the existing Junos OS configuration on a device before onboarding it.
Configure Ports
Table 1 lists the ports that should be enabled to allow your device to connect with Juniper Support Insights.
|
Service Type |
Portal |
Port Number |
|---|---|---|
|
JSI Standalone Portal |
jsi.ai.juniper.net |
TCP 443 |
|
JSI Onboarding |
jsi-term.ai.juniper.net |
TCP 2200 |