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Symptom

Administrators who manually install RPM or use a version of auto update before 9.10 can experience errors issues. The latest version of auto update is 9.11 requires a new intermediate certificate chain pem file to retrieve the latest auto updates.

  1. Log in to the Console as an administrator.
  2. In the Admin tab, click the Auto Update icon and select View Log.
  3. Verify the automatic update history to determine the cause of the installation error.