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Known Issues and Limitations

The known issues addressed in the JSA 7.5.0 Update Package 2 are listed below:

  • If your network connection is behind a firewall, the App Host is unable to communicate with your Console.

    There is no workaround currently.

  • After you install JSA 7.5.0, your applications might go down temporarily while they are being upgraded to the latest base image.

  • Log Analytics is missing from the installation wizard menu.

  • The console displays as an event collector in the System and Licensing, License Appliance Type column.

  • Factory reset flatten, wipe, and retain menu options are missing, and flatten is performed automatically. Do not select Factory Reset from the Grub menu unless this is the intended action, as there is no workaround or recovery. Ensure configuration and/or data backups are enabled and regularly copied off the appliance.

  • The software menu displays unsupported functionalities.

  • The appliance menu displays unsupported functionalities.

  • Under certain conditions, the installation will fail on JSA7500 and JSA3800 with the following error: "FileNotFoundError: [Errno 2] No such file or directory: '/proc/2108/cmdline' System setup failed." There is no workaround. Please contact