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Known Issues and Limitations

Note:

Starting in JSA 7.5.0, we do not support IPMI and/or ipmitool for new JSA installations.

However, the support continues when you upgrade JSA from the earlier version to JSA 7.5.0.

The known issues addressed in the JSA 7.5.0 Update Package 1 are listed below:

  • When you upgrade to JSA 7.5.0 Update Package 1, the hostcontext service might not start properly, because of signing issues in the JCE Policy files.

  • If your network connection is behind a firewall, the App Host is unable to communicate with your Console.

    There is no workaround currently.

  • After you install JSA 7.5.0, your applications might go down temporarily while they are being upgraded to the latest base image.

  • '9804.install' fails when managed host is removed from deployment before upgrading to JSA 7.5.0.

  • If you have WinCollect 7.3.xx installed when you upgrade to JSA 7.5.0, the JSA patch pre-test can fail when the check_yum.sh pre-test does not clean out the old yum cache.

  • The default dashboard for Pulse app is offenses, but the Log Manager does not include offenses.

    As a result, the default page displays an error. The workaround is to remove the offense dashboard.

  • Log Analytics is missing from the installation wizard menu.

  • The software menu displays unsupported functionalities.

  • The appliance menu displays unsupported functionalities.

  • Juniper hardware monitoring fails with ‘[Hardware Monitoring]: [WARN] Unable to determine the Juniper product type. Hardware diagnostics can not proceed.’

    As a workaround, you can run autoupdates and make sure that you installed systemMonitor.sh and supportability-tools-7.3-20220301094900.x86_64. You can open a support case if the issue persists.

  • The console displays as an event collector in the System and Licensing, License Appliance Type column.

  • Factory reset flatten, wipe, and retain menu options are missing, and flatten is performed automatically. Do not select Factory Reset from the Grub menu unless this is the intended action, as there is no workaround or recovery. Ensure configuration and/or data backups are enabled and regularly copied off the appliance.

  • Under certain conditions, the installation will fail on JSA7500 and JSA3800 with the following error: "FileNotFoundError: [Errno 2] No such file or directory: '/proc/2108/cmdline' System setup failed." There is no workaround. Please contact https://support.juniper.net/support/.