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Overriding CTP Platform Network Status and Adding Comments (CTPView)

You can manually override the status of CTP platforms. You can also add comments that appear in the Remote Host Options window for a CTP platform that is currently being monitored.

To override the status of a platform:

  1. Perform the steps listed in Monitoring the Network with the CTPView Software (CTPView).

    The Network Monitoring pane is displayed.

  2. Click the button for a platform being monitored.

    The Remote Host Options window is displayed.

  3. Click Modify Host Status/Comments.

    The Modify Host Comments window is displayed.

  4. Select Yes to set the status to Assessing.

    If the status was previously overriden and set to Assessing, you can select No to remove the override.

  5. Click Submit Changes.

    A magnifying glass icon appears in the button for the platform, its group, and its network. The status color of only the platform button is set to orange for Assessing. The group and network buttons display only the most severe status reported for a platform that has not been manually overridden.

To add a comment:

  1. Perform the steps listed in Monitoring the Network with the CTPView Software (CTPView).

    The Network Monitoring pane is displayed.

  2. Click the button for a platform being monitored.

    The Remote Host Options window is displayed.

  3. Click Modify Host Status/Comments.

    The Modify Host Comments window is displayed.

  4. Type a comment of up to 125 characters in the comment field.

  5. Click Submit Changes to apply your text to the Remote Host Options window.

    Alternatively, click Delete Comments to remove a current comment (and if applied, the Assessing status), or Undo Changes to cancel your comment change. A time stamp indicates when the comment was last modified.