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Switching the Tenant Scope

Administration Portal users can change the tenant scope from all tenants to a specific tenant by using the tenant switcher displayed on the banner.

When you switch scope from all tenants to a specific tenant, the menu and pages displayed are almost the same as those displayed for Customer Portal users, with some additional actions visible to the Administration Portal users. When you switch back to the All Tenants scope, the menu and pages for the Administration Portal are displayed.

To switch from one scope to another:

From the top right corner of the page, select the All Tenants scope to access Administration Portal or select a specific tenant (for example, aaa) to access Customer Portal. The menu and pages for Administration Portal or Customer Portal are displayed based on the scope selected from the drop-down list.