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Set a New Password After Your Existing Password Expires

When you try to log in to CSO with your expired credentials and click Login, a set password dialog box appears.

To set a new password:

Once the specified password duration (in days) expires, you must set a new password to log in to Contrail Service Orchestration (CSO).


By default, the password expiration duration is 180 days. However, you can change the expiration duration while onboarding the tenant.

  1. In the Password field, specify your new password.

    The login password that you set must conform to a particular set of requirements such as minimum length of 6 characters, a maximum length of 64 characters, and that includes at least one lowercase letter, one uppercase letter, an alpha-numeric character, and a numeric character. You must change the password periodically (every 180 days) and you cannot reuse the old password. Your user account will be locked after five consecutive unsuccessful login attempts.

  2. In the Confirm Password field, specify your new password again.

    You can select the show password (eye) icon to view the password you entered.

  3. Click OK.

    You are redirected to the CSO login page where you must enter the newly updated credentials to log in to CSO.

After setting the new password, to log in to CSO, see Accessing Customer Portal.