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About the Authentication Page

To access this page, click Administration > Authentication.

Use this page to configure the authentication method for OpCo and tenant users. You can also use this page to add, edit, and delete SSO servers, and modify the authentication method.

Tasks You Can Perform

You can perform the following tasks from this page:

Field Descriptions

Table 1 provides guidelines on using the fields on the Authentication page.

Table 1: Fields on the Authentication Page



Two-Factor Authentication

Two-Factor Authentication

Enable the toggle button to enforce two-factor authentication for all users. By default, two-factor authentication is disabled for all users.

Only an SP, OpCo, or tenant administrator can enable or disable two-factor authentication for all their users.

  • If you enable two-factor authentication, then individual users cannot disable it.

  • If two-factor authentication is disabled, then individual users can enable it from the Administration > My Profile page.

  • If you enable two-factor authentication initially and later disable it, existing users continue to have two-factor authentication enabled. Existing users can disable two-factor authentication in the My Profile page (Administration > My Profile).

    However, two-factor authentication is disabled for new users. New users can enable two-factor authentication in the My Profile page (Administration > My Profile).

Authentication Method


Displays the user type.

Example : SP Users or Tenant Users

Authentication Method

Displays the type of authentication method.

Example: Local Authentication


Displays the user (Global or OpCo or Tenant) who configured the authentication method.

SSO Server

Displays the name of the SSO server.

Username Pattern

Displays the username pattern.

Example: *

Permitted Roles

Displays the permitted role names.

Single Sign-On (SSO) Servers

SSO Server

Displays the name of the SSO server.


Displays the description of the SSO server.

Metadata URL

Displays the URL of the identity provider metadata.



Indicates whether the SSO server is used for authenticating SP users or tenant users.

Example: SP Users