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Configuring SMTP Settings

Use this page to configure an SMTP e-mail server. The SMTP server is the local server that forwards your e-mail to the destination server. After you log in to the unified Administration or Customer portal for the first time, you must configure the SMTP settings for your deployment.

To configure SMTP settings:

  1. Click Administration > SMTP.

    The SMTP page appears.

  2. Specify the SMTP settings that you want to configure to user for the mail server. See Table 1.
  3. Click Save.

    The status of the save operation is displayed.

Table 1: SMTP Settings



SMTP Server  

Server Address

Enter the hostname for the SMTP server.


Enable Transport Layer Security (TLS) protocol to ensure that the e-mail messages are transmitted over an encrypted channel.

Port Number

Enter the port number for the SMTP server. Check with your e-mail service provider for the SMTP port number. By default, the port number is set to 587 when TLS is enabled and to 25 when TLS is not enabled. However, you can modify the port number.

SMTP Authentication  

SMTP Authentication

Enable this option if the e-mail server requires authentication before an e-mail can be sent.

The Username and Password fields are displayed when you enable this option.

Disable this option if you want to configure an unauthenticated e-mail server.

The From Name and From E-Mail Address fields are displayed when you disable this option.

User Name

Enter the username that you want to use for authentication.


Enter the password that you want to use for authentication.

Confirm Password

Reenter the password for confirmation.

From Name

Enter your name. This name will appear as from name to the e-mail recipient.

From E-Mail Address

Enter your e-mail address in the user@domain format. This e-mail address will appear as the sender’s e-mail address to the e-mail recipient.

Test SMTP Settings  

E-mail Address

Enter your e-mail address in the user@domain format.

Send Test E-mail

Enter the e-mail address and click Send Test E-mail to test the SMTP server connection. If the settings are correct, you will receive an e-mail, which confirms that the SMTP Server is working.