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Creating SD-WAN Alert Definitions

You can use the Create SD-WAN Alert Definition page to create an alert definition for SD-WAN that consists of data criteria for triggering alerts about issues in the SD-WAN environment. In the alert definition, you can also define the necessary action that is required to resolve issues based on the severity of the alert.

To create an SD-WAN alert definition:

  1. Click the add icon (+) on the Monitor > Alarms & Alerts > Alert Definitions > SD-WAN page in Administration Portal.

    The Create SD-WAN Alert Definition page appears.

  2. Enter the alert definition configuration according to the guidelines provided in Table 1.
  3. Click OK to create the alert definition.

    Alternatively, if you want to discard your changes, click Cancel instead.

Table 1 describes the fields on the Create SD-WAN Alert Definition page.

Table 1: Fields on the Create SD-WAN Alert Definition Page



Alert Name

Enter the name of the alert definition. Enter a unique string of alphanumeric characters and some special characters (. -). No spaces are allowed, and the maximum length is 256 characters.

Alert Description

Enter a description for the alert definition; maximum length is 512 characters.


Enter the priority for the alert definition. A value of 1 indicates highest priority.


Select the matching severity criteria to trigger an alert. You can match severity, alert type, or object types. You can select one of the following options:

  • To match severity options, select Match Severity Critical, Match Severity Not Critical, Match Severity Major, Match Severity Not Major, Match Severity Normal, Match Severity Not Normal, or Match Severity All.

    The Match Severity Critical option is selected by default.

  • To match alert types, such as alerts related to the device host or the application services on the host, select Match Alert Type Service or Match Alert Type Host.

  • To match object types, such as a single uCPE device or a uCPE VNF, select Match Object Type UCPE DEVICE or Match Object Type UCPE VNF respectively.


Select the action to be performed to resolve issues based on the severity of the alert. You can select one of the following actions:

  • Alert Action Send to Rmq—Send the alert object to an external RabbitMQ broker. This option is selected by default. If this option is selected, you can also enter additional RabbitMQ broker configuration parameters in the Context field.

  • Alert Action Discard—Discard the alert object.

  • Alert Action Resolve Uuids—Resolve UUIDs to a machine-readable format.


Enter a set of additional configuration parameters for the external RabbitMQ broker. The configuration parameters include the RabbitMQ broker IP address, port number, the exchange name and type, and the username and password. The parameters must be entered in JSON format. The additional parameters are passed as arguments to the action function when the selected action is Alert Action Send to Rmq.


“broker_ip”: “”,
“broker_port”: “5672”,
“exchange_name”: “external_alert_exchange”,
“exchange_type”: “topic”,
“user”: “user-name”,
“password”: “password”