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Adding User-Defined Roles for Tenant Users

Use the Add Role page to create custom (user-defined) roles and assign access privileges (read, create, update, delete, and other actions) to the tenant user roles.

A Tenant Administrator or a user with the Create Role privilege can create custom roles for tenant users.

To create a custom role:

  1. Select Administration > Roles in Customer Portal.

    The Roles page appears.

  2. Click the add icon (+) to create a new role.

    The Add Role page appears.

  3. Complete the configuration according to the guidelines provided in Table 1.
  4. Click OK.

    A new role is created and listed on the Roles page.

Table 1: Fields on the Add Role Page



Role Name

Enter a unique role name. The name can contain alphanumeric characters, underscore, period, and space.


Enter a description for the role.

Role scope (Visibility)

Select the scope of the role.

If you select the scope as Tenant, then the Privileges section of the page displays all the objects of Customer Portal.


All Objects—Displays the objects of the Customer Portal. You must select the check box against each object and then select the type of privileges (read, create, update, delete, and other actions (schedule, deploy, reboot, activate, retry, schedule update, schedule delete, and so on)) that you want to assign the user for the selected object. You can select one or more access privileges to assign to the tenant user role.


You must assign at least one access privilege to a role.

If you select the first-level objects, the submenu items that belong to the main object and the corresponding access privileges are selected by default.

The following access privileges can be assigned to a user role:

  • Read—Enables the user to read existing objects.

  • Create—Enables the user to create new objects.

  • Update—Enables the user to modify existing objects.

  • Delete—Enables the user to delete existing objects.

You can also assign other actions to tenant roles. The other actions include retry, schedule update, schedule delete, activate, reboot, push license, RMA, deploy, schedule, start, disable, deploy, move, run, send, preview, renew, configure, and download.