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About the User Visibility Page

To access this page, select Monitor > User Visibility.

Use the User Visibility page to view information about devices (such as top 50 devices accessing high bandwidth-consuming applications and establishing higher number of sessions) on your network. Based on this information, network administrators can choose to rate-limit a device that is accessing applications which consume large bandwidth or create maximum traffic.

Tasks You Can Perform

You can perform the following tasks from this page:

Chart View

Click the Chart View tab to view the data graphically as a bubble graph, heat map, or a zoomable bubble graph. The data is refreshed automatically based on the selected time span.

You can hover over the chart to view critical information (such as the total number of sessions established and bandwidth consumed) about each user.

Users are represented by the IP address or usernames of their devices on the network.

You can also view the top five applications of each user, based on either their bandwidth consumption or number of sessions established.

Table 1 provides guidelines on using the fields on the Chart View tab of the User Visibility page.

Table 1: Fields on the Chart View



All Sites

By default, the chart displays user visibility data for all the sites managed by CSO.

Click Edit to select one or more sites for which you want to view the user visibility data.

See Viewing Application or User Visibility Data for Specific Sites for more information.

Show By

Select the criterion to display information regarding the bandwidth consumed and number of sessions established by applications in the selected time span:

  • Bandwidth—Displays users based on their bandwidth consumption. Users running applications that consume larger bandwidth are represented by larger bubbles or matrices.

  • Number of Sessions—Displays users based on the number of sessions established. Users running applications that have higher number of sessions established are represented by larger bubbles or matrices.

Time Span

Select the duration (last 15 minutes, last 30 minutes, last 45 minutes, last 1 hour, last 4 hours, last 8 hours, last 12 hours, last 1 day, or custom) for which you want to view the user visibility data.

Select Custom to view data for more than one day.

The Custom Time page appears.

Specify the From date and To date (in MM/DD/YYYY format).The time span is from 00:00 through 23:59.

Select Graph

Select one of the following options to view data graphically:

  • Bubble Graph (default)

  • Heat Map

  • Zoomable Bubble Graph

Table 2 describes the parameters that are displayed when you hover your cursor over the chart.

Table 2: Parameters on the Chart



Number of Sessions

Total number of application sessions established by the user (device).


Total Bandwidth consumed by the user (device).

View All Applications

Click the View All Applications link to view details (such as risk level and category) of all the applications on the network.

The Application Visibility page in grid view appears. See About the Application Visibility Page for more information.

Grid View

Click the Grid View tab to view high-level details of the users on your network. You can view widgets that provide information about top users by volume and top applications that create network traffic by volume. The data is also displayed in a tabular format with sortable columns.

Table 3 describes the widgets on the Grid View of the User Visibility page.

Table 3: Widgets on the Grid View



Top Users by Volume

Top users of applications, based on bandwidth consumption, for the selected time span.

Top Apps by Volume

Top applications accessed by users on the network, based on bandwidth consumption, for the selected time span.

For example: Amazon

Table 4 describes the fields in the table below the widgets.

The table includes sortable columns, with the users (devices) represented by usernames or IP addresses.

Click the Search icon to enter the search text that can include a specific application or user name, or IP address of a device on the network.

The search results are displayed. Click Clear All to clear the search results.

Table 4: Detailed View of Users




Name of the application accessed by a specific user (device).

For example: Google


By default, this column lists only one application per user. If a user accesses more than one application, a +<integer>icon (for example: +2) appears to the right of the application name. The integer indicates the number of additional applications accessed by the user. Click the integer to view all applications accessed by a user.

User Name

IP address or username of the user (device) accessing the applications.


Bandwidth consumed by a user (who is represented by a user name or IP address).

Total Sessions

Total number of application sessions established by a specific user (device).