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About the Service Instances Page

To access this page, click Services > Service Name > Instances

You can use the Service Instances page to view information about occurrences of the service at specific customer sites.

Tasks You Can Perform

You can perform the following tasks from this page:

  • View details about a service instance. Click the details icon that appears when you hover over the name of a service. See Table 2.

  • Enable or disable a network service or virtualized network function (VNF) recovery. Select a service instance and click Enable Auto Healing to enable automatic recovery of a network service or VNF.

Field Descriptions

Table 1 shows the descriptions of the fields on the Service Instances page.

Table 1: Fields on the Service Instances Page




View the name of the occurrence of a service at a specific tenant site.


View the name of the tenant.


View the state of the service at the customer site:

  • Created—Administrative user for the tenant has enabled this service instance, which is active.

  • Blank—Administrative user for the tenant has disabled this service instance.


View the name of the site at which service occurrence is available.


View the POP in which the site is located.


View network functions that the service offers; for example, Network Address Translation (NAT) or firewall.

Table 2 shows the descriptions of the fields on the Detail for Service-Instance-Name page.

Table 2: Fields on the Service Instance Details Page





View information about this service instance.

This information is generated from data in Customer Portal.