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Assign CSO Licenses, and Update or Unassign CSO License Assignments

Users with the Operating Company (OpCo) Administrator role can:

  • Assign a CSO license to one or more tenants.

  • Update the assignment of a CSO license that was previously assigned to one or more tenants.

  • Unassign a CSO license that was previously assigned to a tenant.

Assign CSO Licenses to Tenants

To assign a CSO license that is not yet assigned to a tenant:

  1. Select Administration > Licenses > CSO Licenses.

    The CSO Licenses page appears.

  2. Click the Assign link corresponding to the license that you want to assign (in the Assigned column).

    The Assign CSO License page appears.

  3. Configure the fields according to the guidelines provided in Table 1.
  4. Click Assign.

    CSO validates the quantities that you assigned against the total quantity for the license:

    • If the sum of assigned quantities is greater than the total quantity, an error message is displayed. You must then modify the assigned quantities to proceed.

    • If the sum of assigned quantities is less than or equal to the total quantity, a job is triggered. You are returned to the CSO Licenses page and a confirmation message is displayed on the top of the page. After the job completes successfully, the CSO Licenses page displays the updated information in the Available and Assigned columns.

Table 1: Fields on the Assign CSO License page

Field

Description

License Information

Displays the following information for the license:

  • Sales Order

  • License SKU

  • Start Date

License Assignment

  

Device Quantity

Displays the total quantity that can be assigned to tenants.

Available

Displays the available quantity that can be allocated to tenants.

Tenants List

To assign the license to one or more tenants:

  1. Click the + icon.

    A row is added in the grid and selected.

  2. In the Tenant column, select the tenant to which you want to assign the license.

  3. In the Device Quantity column, enter the quantity that you want to assign to the tenant.

  4. Click √ (check mark) to save your changes.

  5. (Optional) Click the pencil icon to modify the tenant name or the quantity and click √ (check mark) to save your changes.

  6. (Optional) Repeat the steps if you want to assign the license to additional tenants.

Update or Unassign CSO License Assignments

For a CSO license that is already assigned to one or more tenants, to update or unassign the license assignment:

  1. Select Administration > Licenses > CSO Licenses.

    The CSO Licenses page appears.

  2. Select the license for which you want to update or unassign the license assignment and click the Update Assignment button.

    The Assign CSO License page appears.

  3. From the list of tenants displayed in the grid, select the tenant (row) and do one of the following:

    • To update the license assignment:

      1. Click the edit (pencil) icon.

      2. In the Device Quantity column, modify the device quantity.

      3. Click √ (check mark) to save your changes.

        The modification that you made is displayed in the grid.

    • To unassign the license assignment:

      1. Click the delete (trash can) icon.

        A popup appears asking you to confirm the unassign operation.

      2. Click Yes.

        The license is unassigned from the tenant that you selected and the tenant is removed from the grid.

  4. (Optional) If the available quantity is non-zero, you can assign the license to additional tenants. See Table 1 for more information.
  5. Click Assign.

    CSO validates the modifications against the total device quantity for the license:

    • If the sum of assigned quantities is greater than the total quantity, an error message is displayed. You must then modify the assigned quantities to proceed.

    • If the sum of assigned quantities is less than or equal to the total quantity, a job is triggered and you are returned to the CSO Licenses page. A confirmation message is displayed on the top of the page.

      After the job completes successfully, the CSO Licenses page displays the updated information in the Available and Assigned columns.

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