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Emails: Configure IMAP

To access this page, navigate to Configure > Emails > IMAP.

  • Read the Emails Overview topic.

  • Decide how malicious emails are handled. For IMAP, the available options are to block or permit email. Unlike SMTP, there is no quarantine option for IMAP and no method for previewing a blocked email.

  1. Select Configure > Emails > IMAP.
  2. Based on your selections, configuration options will vary. See the tables below.
Table 1: Configure Block Malicious Messages

Setting

Guideline

Action to take

  • Permit download of malicious attachments—Allow email attachments, either from all IMAP servers or specific IMAP servers, through to their destination.

    Note:

    In Permit mode, blocklists and allowlists are not checked. Emails from blocklisted addresses are not sent to the cloud for scanning. They are allowed through to the client.

  • Block download of malicious attachments—Block email attachments, either from all IMAP servers or specific IMAP servers, from reaching their destination.

    Note:

    In Block mode, black and allowlists are checked. Emails from blocklisted addresses are blocked. Emails from allowlisted addresses are allowed through to the client.

    Recipients can send a request to an administrator to release the email. Enter the email address to which recipients should send a release request.

    Note:

    If a blocked email has multiple recipients, any individual recipient can request to release the email and all recipients will receive it.

When you select to block email attachments, in place of the original email, intended recipients receive a custom email you configure with information about the block action. Both the email and the attachment are stored in the cloud in an encrypted format.

IMAP Server

  • All IMAP Servers—The permitting or blocking of email attachments applies to all IMAP servers.

  • Specific IMAP Server—The permitting or blocking of email attachments applies only to IMAP servers with hostnames that you add to a list. A configuration section to add the IMAP server name appears when you select this option.

When you add IMAP servers to the list, it is sent to the SRX Series Firewall to filter emails sent to Juniper ATP Cloud for scanning. For emails that are sent for scanning, if the returned score is above the set policy threshold on the SRX Series Firewall, then the email is blocked.

IMAP Servers

Select the Specific IMAP Server option above and click the + sign to add IMAP server hostnames to the list.

Note:

You must use the IMAP server hostname and not the IP address.

Email Notifications for End Users

URL to learn more about Policy

If you have a corporate website with further information for users, enter that URL here. If you leave this field blank, this option will not appear to the end user.

Subject

When an email is blocked, the recipient receives a custom message about their blocked email. For this custom message, enter a subject indicating a suspicious email sent to the recipient has been blocked, such as "Malware Detected."

Custom Message

Enter information to help email recipients understand what they should do next.

Custom Link Text

Enter custom text for the Juniper ATP Cloud quarantine portal link where recipients can preview blocked emails and take action on these emails.

Buttons

  • Click Preview to view the custom message that will be sent to a recipient when an email is blocked. Then click Save.

  • Click Reset to clear all fields without saving.

  • Click Save if you are satisfied with the configuration.

Administrators Who Receive Notifications

To send notifications to administrators when emails are blocked or released from quarantine:

  1. Click the + sign to add an administrator.

  2. Enter the administrator's email address and click OK.

  3. Once the administrator is created, you can clear or check which notification types the administrator will receive.

    • Block Notifications—When this check box is selected, a notification is sent when an email is blocked.

    • Unblock Notifications—When this check box is selected, a notification is sent when a user releases a blocked email.

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