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Assign Agent Profile

If you're using agent profiles, you can assign one to an agent when you create the agent, or you can assign it later. If you assign it later, you can assign it to one agent at a time, or to multiple agents simultaneously, as shown below.

Assign Agent Profile to One Agent

  1. From the left navigation menu, navigate to Devices >Managed Devices, click the three dots in the Actions column (right side) for the device that you want to update, then click the Edit button in the Agent menu.
    The Edit Onbox (or Offbox) System Agent(s) dialog opens.
  2. Select the agent profile from the drop-down list.
  3. Click Update to update the agent and return to the table view.

Assign Agent Profile to Multiple Agents

  1. From the left navigation menu, navigate to Devices >Managed Devices and select one or more check boxes for the device(s) to update.
  2. Click the Assign Profile button (in the menu that appears above the table after making a selection).
  3. Select a system agent profile from the drop-down list.
  4. Click Assign System Agent Profile to save your changes and return to the table view.