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Step 2: Up and Running

Now that you've created your Mist account, organization, and first site, you're ready to activate your subscriptions, enter your site information, and add administrators.

Activate Your Subscriptions

Before you begin: Decide which Mist AI and Cloud Services you need, and then contact to purchase them. We'll email your activation code(s) to you. Now you're ready to activate your subscriptions.

  1. In the left menu, select Organization > Subscriptions.
  2. Click Apply Activation Code.
  3. Enter the code.
  4. Click Activate.

Enter a Name and Location for Your First Site

Make the default site your own by giving it a descriptive name and entering your location information.
  1. In the left menu, select Organization > Site Configuration.
  2. Click anywhere in the row for Primary Site.
  3. Enter a descriptive Site Name.

    The default name Primary Site has no special significance. This site is simply your first site. You can name it whatever you choose and manage it in the same way that you manage other Mist sites.

  4. Select the correct Time Zone.
  5. Under Location, identify the exact location of the site.


    • Enter the street address.

    • Enter the latitude and longitude coordinates.

    • Use the map to find your location:

      • To enter or exit full screen view, click the button in the top right corner.

      • To explore, drag across the map.

      • To see more or less detail, zoom in or out.

      • When you find your location on the map, click it.

  6. Click Save.
    Keep the default site settings for this initial setup process. You'll return to the site configuration when you configure Wi-Fi, Wired, or WAN Assurance. At that time, you can also create additional sites for each of your locations.

Add Administrator Accounts

You can add multiple administrator accounts with different levels of access, depending on the job duties of your team members.
  1. In the left menu, select Organization > Administrators.
  2. Click Invite Administrator.
  3. Enter the email address and contact information.
  4. Read the on-screen role descriptions, and select the appropriate role for this admin.
  5. Under Site Access, keep the default setting of All Sites, or assign a specific site.
    To assign a specific site:
    1. Click Specific Sites.
    2. Click the plus (+) button.
    3. Click the site(s).
  6. Click Invite (near the top right corner of the page).
Mist sends email to the specified addresses. The recipients use a link to create their logins.