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To ensure you have a successful experience with Juniper and your Juniper products, we encourage you to take advantage of the many resources we have available to help you. Here are a few to get you started.
If you want to | Then |
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View your company’s product information, participate in discussion forums with Juniper experts and networking peers, and open cases with the Juniper Support team. | Check out Create a New User Account. |
Look up which products, software features, and contracts your company bought. This is particularly helpful if you’re not sure which products you’ll need to install. | Do a search by serial number, SSRN, or Contract ID in the Serial Number Entitlement Tool. |
(Direct buyers only) Track the progress of your Juniper purchase. | Check out our Order Status Tool. |
Register the location of your hardware so we can keep our depots stocked with the right parts to support you. | Access the Update Install Base Tool. |
Get detailed information about Juniper services. | Read the Customer Care User Guide |