Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?


Let's go!


To ensure you have a successful experience with Juniper and your Juniper products, we encourage you to take advantage of the many resources we have available to help you. Here are a few to get you started.

If you want to


View your company’s product information, participate in discussion forums with Juniper experts and networking peers, and open cases with the Juniper Support team.

Check out Create a New User Account.

Look up which products, software features, and contracts your company bought. This is particularly helpful if you’re not sure which products you’ll need to install.

Do a search by serial number, SSRN, or Contract ID in the Serial Number Entitlement Tool.

(Direct buyers only) Track the progress of your Juniper purchase.

Check out our Order Status Tool.

Register the location of your hardware so we can keep our depots stocked with the right parts to support you.

Access the Update Install Base Tool.

Get detailed information about Juniper services.

Read the Customer Care User Guide   and JTAC User Guide  .