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Onboarding SSR Conductor Managed SSR1500 onto Mist

SSR1500 comes pre-installed with the Session Smart Router software version 5.4.9. The appliance includes a QR code that when scanned, automatically adopts your device into your Mist Organization. Scan the code using your Mist AI App or a QR Scanner and follow the on-screen instructions to adopt your device.

The Mist App can be downloaded from the following locations:

Pre-Onboarding Verification

When onboarding a conductor-managed appliance, the process is simplified by ensuring that the IP address of the managing conductor is configured for the site that will adopt the appliance. This is typically done during Site Configuration.

To verify the conductor IP address has been assigned:

  1. Select Site Configuration from the Organization menu.

    User interface menu for network management platform with categories Admin for admin tasks WAN for WAN management Wired for campus fabric Wireless for wireless configurations.

  2. Select the Site the appliance will be adopted into from the list of Sites.

  3. Scroll down to Session Smart Conductor and verify the IP address.

    Mist interface for network management configuration showing navigation menu with options like Monitor and Marvis. Fields for switch and WAN edge root passwords, IP addresses, and proxy URL.

    If no IP address is present, use the SSR GUI to copy the IP address.

  4. On the Configuration Home panel in the SSR GUI, click Authority.

    Authority configuration dashboard with dropdown menu, Configuration Home title, government building icon labeled Authority, and help icon.

  5. Under Authority Settings, scroll down to Conductor Addresses and copy the IP address of the conductor.

    Configuration interface for Juniper Conductor software showing Authority128 settings with dynamic hostname format, remote login enabled, and VRF BGP tenant names disabled. Includes conductor address 10.10.10.6 and navigation menu.

  6. Return to the Mist Site Configuration, scroll down to the Session Smart Conductor and add the Conductor IP address.

Onboarding Conductor-Managed SSR1500 Through the Mist Portal

Use the following process to onboard a conductor-managed SSR device into the Mist cloud using the Mist UI and your Claim Code.

  1. Unbox the SSR1500 appliance.

  2. Connect to the WAN port. The port 1/0 on the front panel of the SSR1500 appliance is the WAN 1 network interface port.

    Juniper Networks SSR1500 front panel with an Ethernet port labeled 1/0 highlighted, MGMT and CONSOLE ports, reset button, SFP28 ports, QR code, and Juniper branding.

  3. Power up the SSR1500.

  4. Copy the Claim Code from the QR sticker. The number listed on the top is the claim code. For example: In the following picture, the claim code is FVDHMB5NGFEVY40.

    Juniper Networks SSR1500 device with ports for management, console, USB, and a highlighted QR code with Claim Code for registration.

  5. Login to the Mist UI on another device and navigate to your organization.

  6. Go to the WAN Edges page and click Claim WAN Edges.

    Mist network management UI showing WAN Edges section with options for site selection and view modes. Highlighted Claim WAN Edges button.

  7. Enter the Claim Code.

    Note:

    Under Manage Configuration, do not check Manage Configuration with Mist if your SSR1500 is running the SSR version 5.4.9 software.

    Configuration interface for claiming WAN Edge devices, with fields for claim codes, site assignment, app tracking, name generation, Mist management, root password, and buttons for Claim and Cancel.

In the onboarding processes, conductor-managed devices reinitialize to use the factory default configuration with the conductor IP address. During the initialization process, it reaches out to the conductor and pulls down the appropriate configuration.

After a few minutes the SSR will appear in the inventory as "Unassigned". Once it appears in the inventory, it must be assigned to a site. Assign the SSR1500 appliance to a site to complete the SSR onboarding. See Assign SSR1500 to a Site.

Assign SSR1500 to a Site

After the SSR has been onboarded to the Mist Cloud, assign it to a site to begin managing the appliance configuration and gathering data in Mist.

In the Mist Inventory page the new appliance shows as Unassigned.Mist dashboard showing unassigned WAN Edge device details: Status unassigned in red, Name Gildorf, MAC Address 0200017bb97d, Model SSR, Site empty, Serial Number 395d04b6f8d21b9a27ba7805bc88c679. Navigation options and Claim or Adopt WAN Edges buttons visible.

  1. Select the new appliance. From the More drop-down list, select Assign to Site.User interface for managing WAN edges with buttons for More, Claim WAN Edges, and Adopt WAN Edges. Table shows Site, Serial Number, SKU.

  2. Select the site from the Site list.Assign WAN Edges dialog box for network management with site dropdown menu and assign-cancel buttons.

    Under Manage Configuration, do not check Manage Configuration with Mist for the SSR Conductor managed appliance. This allows the device to reach out to the conductor IP address specified when the site was created to receive configuration information.

    Note:

    Select Manage Configuration with Mist under Manage Configuration if you are on-boarding a Mist-managed device using Session Smart Router software version 6.0. If Manage Configuration with Mist is not selected, the appliance will not be managed by Mist.

    Assign WAN Edges dialog box for configuring WAN Edge devices at site Gildorf via Mist with warnings about configuration overwrite.

  3. Click Assign to Site.

    Network monitoring dashboard from Mist Systems showing WAN edge device Gildorf performance with timeline graph, event list, and navigation panel for real-time insights.

The site assignment will take a few minutes. Once the site is fully onboarded, use the Mist WAN Edge - Device View to access the appliance, and the Insights view to view events and activity.