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Onboarding SSR Conductor Managed SSR1400 onto Mist

SSR1400 comes pre-installed with the Session Smart Router software version 5.4.4. The appliance includes a QR code that when scanned, automatically adopts your device into your Mist Organization. Scan the code using your Mist AI App or a QR Scanner and follow the on-screen instructions to adopt your device.

The Mist App can be downloaded from the following locations:

Pre-Onboarding Verification

When onboarding a conductor-managed appliance, the process is simplified by ensuring that the IP address of the managing conductor is configured for the site that will adopt the appliance. This is typically done during Site Configuration.

To verify the conductor IP address has been assigned:

  1. Select Site Configuration from the Organization menu.

    Network management menu interface with sections for Admin, WAN, Wired, and Wireless, listing various configuration options.
  2. Select the Site the appliance will be adopted into from the list of Sites.

  3. Scroll down to Session Smart Conductor and verify the IP address.

    User interface of Mist's cloud-based network management platform in settings. Includes navigation menu and configuration fields for switch management, WAN edge management, and session smart conductor. Title reads: CHAMPION SSR GLOBAL SES WA 2.0.

    If no IP address is present, use the SSR GUI to copy the IP address.

  4. On the Configuration Home panel in the SSR GUI, click Authority.

    Authority dropdown with Configuration Home below and building icon labeled Authority. Question mark for help.
  5. Under Authority Settings, scroll down to Conductor Addresses and copy the IP address of the conductor.

    Authority Settings interface in Juniper's Conductor platform showing Authority128, dynamic hostname format, remote login enabled, and VRF BGP tenant names disabled.
  6. Return to the Mist Site Configuration, scroll down to the Session Smart Conductor and add the Conductor IP address.

Onboarding Conductor-Managed SSR1400 Through the Mist Portal

Use the following process to onboard a conductor-managed SSR device into the Mist cloud using the Mist UI and your Claim Code.

  1. Unbox the SSR1400 appliance.

  2. Connect to the WAN port. The port 0/0 on the front panel of the SSR1400 appliance is the WAN 1 network interface port.

    Front panel of a Juniper Networks SSR1400 device with a focus on the 10G SFP+ port 0/0, reset button, USB, MGMT, CON, and additional ports.
  3. Power up the SSR1400.

  4. Copy the Claim Code from the QR sticker. The number listed on the top is the claim code. For example: In the following picture, the claim code is KF9HC588GPSFRCZ.Juniper Networks SSR1400 device close-up showing ports, QR code, claim code KF9HCSB6GPSFRCZ, and serial number 00900bb1818c.

  5. Login to the Mist UI on another device and navigate to your organization.

  6. Go to the WAN Edges page and click Claim WAN Edges.

    Mist platform interface for WAN Edges management showing site selection for Lane Mountains, view options, and Claim WAN Edges button.
  7. Enter the Claim Code.

    Note:

    Under Manage Configuration, do not check Manage Configuration with Mist if your SSR1400 is running the SSR version 5.4.4 software.

    Configuration interface for claiming WAN Edges and activating subscriptions in a network management system. Features include input for claim codes, site assignment dropdown, App Track License configuration, optional name generation, and buttons for claiming or canceling.

In the onboarding processes, conductor-managed devices reinitialize to use the factory default configuration with the conductor IP address. During the initialization process, it reaches out to the conductor and pulls down the appropriate configuration.

After a few minutes the SSR will appear in the inventory as "Unassigned". Once it appears in the inventory, it must be assigned to a site. Assign the SSR1400 appliance to a site to complete the SSR onboarding. See Assign SSR1400 to a Site.

Assign SSR1400 to a Site

After the SSR has been onboarded to the Mist Cloud, assign it to a site to begin managing the appliance configuration and gathering data in Mist.

In the Mist Inventory page the new appliance shows as Unassigned.Mist dashboard screenshot showing an unassigned WAN Edge device named Gildorf with MAC address 02:00:01:7b:b9:7d, model SSR, and empty Site and SKU fields.

  1. Select the new appliance. From the More drop-down list, select Assign to Site.User interface screenshot of network management system with buttons labeled More, Claim WAN Edges, and Adopt WAN Edges. Dropdown menu with options Assign to Site, Release. Table headers Site, Serial Number, SKU.

  2. Select the site from the Site list.Assign WAN Edge dialog box with dropdown menu for site selection, search bar, and unchecked Manage configuration with Mist checkbox.

    Under Manage Configuration, do not check Manage Configuration with Mist for the SSR Conductor managed appliance. This allows the device to reach out to the conductor IP address specified when the site was created to receive configuration information.

    Note:

    Select Manage Configuration with Mist under Manage Configuration if you are on-boarding a Mist-managed device using Session Smart Router software version 6.0. If Manage Configuration with Mist is not selected, the appliance will not be managed by Mist.

    Assign WAN Edge dialog box for site Gildorf with options to manage configuration with Mist and warnings about configuration changes.
  3. Click Assign to Site.

    Network monitoring dashboard from Mist Systems showing WAN edge device Gildorf activity with data usage graph and WAN edge events list.

The site assignment will take a few minutes. Once the site is fully onboarded, use the Mist WAN Edge - Device View to access the appliance, and the Insights view to view events and activity.