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Onboarding an SSR Conductor-Managed SSR130 Onto Mist Cloud

SSR130 comes pre-installed with the Session Smart Router software version 5.4.4. The appliance includes a QR code that when scanned, automatically adopts your device into your Mist Organization. Scan the code using your Mist AI App or a QR Scanner and follow the on-screen instructions to adopt your device.

The Mist App can be downloaded from the following locations:

Note:

When a SSR130 device is assigned to a site and set to be managed by Mist, you will be prompted to upgrade to a version of software compatible with Mist. In some initial onboarding cases, the upgrade process may take thirty minutes or more.

For devices that are to be conductor-managed in a non-Mist environment, see QuickStart From the OTP ISO. 

Pre-Onboarding Verification

When onboarding a conductor-managed appliance, the process is simplified by ensuring that the IP address of the managing conductor is configured for the site that will adopt the appliance. This is typically done during Site Configuration.

To verify the conductor IP address has been assigned:

  1. Select Site Configuration from the Organization menu.
    User interface menu from a network management platform with sections for Admin, WAN, Wired, and Wireless, plus a vertical navigation bar on the left.
  2. Select the Site the appliance will be adopted into from the list of Sites.
  3. Scroll down to Session Smart Conductor and verify the IP address.
    Network management interface from Mist with sections for Switch Management, WAN Edge Management, Session Smart Conductor, and Site Proxy.

    If no IP address is present, copy the IP address from the SSR GUI.

    1. On the Configuration Home panel in the SSR GUI, click Authority.

      Dropdown labeled Authority with icon of building structure representing authority settings. Title Configuration Home with help icon for additional information.

    2. Under Authority Settings, scroll down to Conductor Addresses and copy the IP address of the conductor.

      Juniper Conductor Authority Settings interface showing dynamic hostname format, remote login enabled, VRF BGP tenant names disabled, conductor address 10.10.10.6.
  4. Return to the Mist Site Configuration, scroll down to the Session Smart Conductor and add the conductor IP address.
    Network management interface from Mist with sections for Switch Management, WAN Edge Management, Session Smart Conductor, and Site Proxy.

Onboarding a Conductor-Managed SSR130 Through the Mist Portal

Use the following process to onboard a conductor-managed SSR appliance into the Mist cloud using the Mist UI and your claim code.

  1. Unbox the SSR130 appliance.
  2. Connect to the WAN port. The port 0 on the front panel of the SSR130 appliance is the WAN 1 network interface port.
    Front panel of Juniper Networks SSR130 with power and reset buttons, console and USB ports, eight Ethernet ports, and an SFP port. Ethernet Port 0 is highlighted.
  3. Power up the SSR130.
  4. Copy the claim code from the QR sticker. The number listed on the top is the claim code. For example: In the following picture, the claim code is SAMPLECODELABEL.
    Back panel of a device with labeled ports: POE Power Input, Redundant Power Input 12 VDC, Main Power Input 12 VDC, and a QR code for claim code.
  5. Login to the Mist UI on another device and navigate to your organization.
  6. Go to the WAN Edges page and click Claim WAN Edges.
    Screenshot of Mist UI showing WAN Edges management with options for site selection, view modes, and claiming WAN Edge devices.
  7. Enter the claim code.
    Note:

    Under Manage Configuration, do not check Manage Configuration with Mist if your SSR130 is running the SSR software version 5.4.4.

    Screenshot of a WAN Edge device configuration interface with options for entering claim codes, site assignment to Lane Mountains, App Track License settings, name generation, and configuration management with Mist. Includes Claim and Cancel buttons.

In the onboarding process, conductor-managed appliances reinitialize to use the factory-default configuration with the conductor IP address. During the initialization process, it reaches out to the conductor and pulls down the appropriate configuration.

After a few minutes, the SSR130 appears in the Inventory with the status as Unassigned. Once it appears in the inventory, it must be assigned to a site. Assign the SSR130 appliance to a site to complete the SSR onboarding.

Assign SSR130 to a Site

After the SSR has been onboarded to the Mist Cloud, assign it to a site to begin managing the appliance configuration and gathering data in Mist.

In the Mist Inventory page, the new appliance shows as Unassigned.

Mist dashboard showing WAN Edges Inventory with unassigned WAN Edge device. Status is Unassigned in red, Name is Gildorf, MAC Address is 02:00:01:7b:b9:7d, Model is SSR, and Serial Number is 395d04b6f8d21b9a27ba7805bc88c679. Navigation options on left, buttons for Claim WAN Edges and Adopt WAN Edges at top right.
  1. Select the new appliance. From the More drop-down list, select Assign to Site.
    User interface with buttons More, Claim WAN Edges, and Adopt WAN Edges. Dropdown menu under More includes Assign to Site and Release. Table with columns Site, Serial Number, and SKU. Pagination shows 1-1 of 1.
  2. Select the site from the Site list.
    Assign WAN Edges dialog in network management system with site dropdown selected as Gildorf and buttons for assignment and cancellation.

    Under Manage Configuration, do not check Manage Configuration with Mist for the SSR Conductor managed appliance. This allows the device to reach out to the conductor IP address specified when the site was created to receive configuration information.

    Note:

    If you are onboarding a Mist-managed appliance using Session Smart Router software version 6.0, select Manage Configuration with Mist. If Manage Configuration with Mist is not selected, the appliance will not be managed by Mist.

    Assign WAN Edges dialog with dropdown to assign WAN Edge to Gildorf. Checkbox checked for Mist management. Warning: Existing gateway config overwritten by Mist. Buttons: Assign to Site and Cancel.
  3. Click Assign to Site.
    Network monitoring dashboard for WAN edge device Gildorf at site NOVIGRAD, displaying data usage graph and WAN edge events.

The site assignment will take a few minutes. After the site is fully onboarded, use the Mist WAN Edge - Device View to access the appliance, and the Insights view to view events and activity.