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Onboarding an SSR Conductor-Managed SSR1200 onto Mist Cloud

SSR1200 comes pre-installed with the Session Smart Router software version 5.4.4. The appliance includes a QR code that when scanned, automatically adopts your device into your Mist Organization. Scan the code using your Mist AI App or a QR Scanner and follow the on-screen instructions to adopt your device.

The Mist App can be downloaded from the following locations:

Pre-Onboarding Verification

When onboarding a conductor-managed appliance, the process is simplified by ensuring that the IP address of the managing conductor is configured for the site that will adopt the appliance. This is typically done during Site Configuration.

To verify the conductor IP address has been assigned:

  1. Select Site Configuration from the Organization menu.

    Network management interface menu with categories like Switches, WAN Edges, Location, Analytics, Site, and Organization.

  2. Select the Site the appliance will be adopted into from the list of Sites.

  3. Scroll down to Session Smart Conductor and verify the IP address.

    Network management interface from Mist, Juniper Networks, titled CHAMPION SSR GLOBAL SES WA 2.0 featuring navigation menu and fields for managing network components.

    If no IP address is present, copy the IP address from the SSR GUI.

    1. On the Configuration Home panel in the SSR GUI, click Authority.

      Configuration page with Authority dropdown menu selected, a government building icon labeled Authority, and a help icon for additional information.

    2. Under Authority Settings, scroll down to Conductor Addresses and copy the IP address of the conductor.

      Juniper Conductor interface showing Authority Settings: Authority128, dynamic hostname format, remote login true, VRF BGP tenant names false.

  4. Return to the Mist Site Configuration, scroll down to the Session Smart Conductor and add the conductor IP address.

Onboarding a Conductor-Managed SSR1200 Through the Mist Portal

Use the following process to onboard a conductor-managed SSR appliance into the Mist cloud using the Mist UI and your claim code.

  1. Unbox the SSR1200 appliance.

  2. Connect to the WAN port. The port 0/0 on the front panel of the SSR1200 appliance is the WAN 1 network interface port.

    Juniper Networks SSR1200 front panel with Ethernet ports 0/0 to 0/6 and USB port on the left.

  3. Power up the SSR1200.

  4. Copy the claim code from the QR sticker. The number listed on the top is the claim code. For example: In the following picture, the claim code is K6TAACRTCJWQ8GQ.

    LCD screen with navigation buttons, claim code label with QR code and code K6TAACRTCJWQ8GQ, Ethernet console port, USB ports, and reset button.

  5. Login to the Mist UI on another device and navigate to your organization.

  6. Go to the WAN Edges page and click Claim WAN Edges.

    Screenshot of Mist network management platform showing WAN Edges section with Claim WAN Edges button highlighted in red.

  7. Enter the claim code.

    Note:

    Under Manage Configuration, do not check Manage Configuration with Mist if your SSR1200 is running the SSR software version 5.4.4.

    Configuration interface for claiming WAN Edge devices and activating subscriptions with sections for entering claim codes, site assignment, App Track license, name generation, and configuration management.

In the onboarding process, conductor-managed appliances reinitialize to use the factory-default configuration with the conductor IP address. During the initialization process, it reaches out to the conductor and pulls down the appropriate configuration.

After a few minutes, the SSR1200 appears in the Inventory with the status as Unassigned. Once it appears in the inventory, it must be assigned to a site. Assign the SSR1200 appliance to a site to complete the SSR onboarding. See Assign SSR1200 to a Site.

Assign SSR1200 to a Site

After the SSR has been onboarded to the Mist Cloud, assign it to a site to begin managing the appliance configuration and gathering data in Mist.

In the Mist Inventory page, the new appliance shows as Unassigned.Mist dashboard screenshot showing unassigned WAN Edge device details: status unassigned in red, name Gildorf, MAC 02:00:01:7b:b9:7d, model SSR, serial 395d04b6f8d21b9a27ba7805bc88c679.

  1. Select the new appliance. From the More drop-down list, select Assign to Site.Dropdown menu with options Assign to Site highlighted in red and Release under More button. Buttons Claim WAN Edges and Adopt WAN Edges visible. Table headers Site, Serial Number, and SKU shown.

  2. Select the site from the Site list.Assign WAN Edges dialog for site assignment in network management with options like Unassigned and Gildorf, search bar, and configuration checkbox.

    Under Manage Configuration, do not check Manage Configuration with Mist for the SSR Conductor managed appliance. This allows the device to reach out to the conductor IP address specified when the site was created to receive configuration information.

    Note:

    If you are onboarding a Mist-managed appliance using Session Smart Router software version 6.0, select Manage Configuration with Mist. If Manage Configuration with Mist is not selected, the appliance will not be managed by Mist.

    Assign WAN Edges dialog box with site Gildorf selected. Manage configuration with Mist checkbox checked. Warning about overwriting existing configuration. Assign to Site and Cancel buttons present.

  3. Click Assign to Site.

    Network monitoring dashboard from Mist Systems shows performance of WAN edge device Gildorf with network activity timeline and event details.

The site assignment will take a few minutes. After the site is fully onboarded, use the Mist WAN Edge - Device View to access the appliance, and the Insights view to view events and activity.