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CTP Platform Shuts Down

Problem

Description

Symptoms

  • Temperature is too high.

  • Power is lost.

Solution

  1. Verify that power connections are properly attached.

  2. Verify that device is receiving power.

  3. Look to see whether or not the LEDs are lit.

  4. Run diagnostics using the CLI.

  5. If the device does not reset, contact JTAC.

Related Documentation