Opening a Case with JTAC You can open a case with JTAC on the Web or by telephone. • Use the Case Manager tool in the CSC at https://www.juniper.net/cm/ • Call 1-888-314-JTAC (1-888-314-5822 – toll free in the USA, Canada, and Mexico) For international or direct-dial options in countries without toll-free numbers, visithttps://www.juniper.net/support/requesting-support.html