Before contacting Juniper Networks to request a Return Materials Authorization (RMA), you must find the serial number on the router or component. To list the router components and their serial numbers, enter the following command-line interface (CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis JN1092BAEADB J6350
Midplane REV 03 710-014593 NR2489
System IO REV 01 710-016210 NL3304 JX350 System IO
Crypto Module Crypto Acceleration
Routing Engine REV 08 710-015273 NM4265 RE-J6350-3400
FPC 0 FPC
PIC 0 4x GE Base PIC
FPC 6 REV 00 750-015152 FPC
PIC 0 6x GE SFP uPIM
Xcvr 0 NON-JNPR PC14DP3 SFP-SX
Xcvr 2 NON-JNPR PC21M3E SFP-SX
Power Supply 0
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Note: In the show chassis hardware command, the PIM slot number is reported as an FPC number and the PIM number (always 0) is reported as the PIC number. |
Most components also have a serial number ID label attached to the component body.
The following sections describe the label location on each type of component: