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Locating Component Serial Numbers

Before contacting Juniper Networks to request a Return Materials Authorization (RMA), you must find the serial number on the router or component. To list the router components and their serial numbers, enter the following command-line interface (CLI) command:


user@host> show chassis hardware
Hardware inventory:
Item             Version  Part number  Serial number     Description
Chassis                                JN1092BAEADB      J6350
Midplane         REV 03   710-014593   NR2489
System IO        REV 01   710-016210   NL3304            JX350 System IO
Crypto Module                                            Crypto Acceleration
Routing Engine   REV 08   710-015273   NM4265            RE-J6350-3400
FPC 0                                                    FPC
  PIC 0                                                  4x GE Base PIC
FPC 6            REV 00   750-015152                     FPC
  PIC 0                                                  6x GE SFP uPIM
    Xcvr 0                NON-JNPR     PC14DP3           SFP-SX
    Xcvr 2                NON-JNPR     PC21M3E           SFP-SX
Power Supply 0

Note: In the show chassis hardware command, the PIM slot number is reported as an FPC number and the PIM number (always 0) is reported as the PIC number.

Most components also have a serial number ID label attached to the component body.

The following sections describe the label location on each type of component:


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