Before contacting Juniper Networks to request a Return Materials Authorization (RMA), you must find the serial number on the router or component. To list the router components and their serial numbers, enter the following command-line interface (CLI) command:
user@host> show chassis hardware
Hardware inventory: Item Version Part number Serial number Description Chassis 015810200500 J6350 Midplane REV 00 710-012339 System IO REV 00 710-012315 JX350 System IO Routing Engine REV 00 710-012151 RE-J6350-3400 HW crypto Crypto accelerator FPC 0 FPC PIC 0 4x GE Base PIC
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In the show chassis hardware command, the PIM slot number is reported as an FPC number and the PIM number (always 0) is reported as the PIC number. |
Most components also have a serial number ID label (see Figure 70 through Figure 72) attached to the component body.
Figure 70: J2300 Serial Number ID Label

Figure 71: J4300 Serial Number ID Label

Figure 72: J6300 Serial Number ID Label

The following sections describe the label location on each type of component: