Before contacting Juniper Networks, Inc. to request a Return Materials Authorization (RMA), you must find the serial number on the device or component. To list all of the device components and their serial numbers, enter the following command-line interface (CLI) command:
user@host> show chassis hardware
Hardware inventory: Item Version Part number Serial number Description Chassis JN10B8A59AGB SRX 5600 Midplane REV 04 710-017414 TR1250 SRX 5600 Midplane FPM Board REV 02 710-017254 KD4558 Front Panel Display PEM 0 Rev 02 740-017330 000278 PS 1.2-1.7kW; 100-240V AC in PEM 1 Rev 02 740-017330 000356 PS 1.2-1.7kW; 100-240V AC in Routing Engine 0 REV 06 740-015113 1000697084 RE-S-1300 CB 0 REV 07 710-013385 JZ3921 SRX5k SCB FPC 0 BB-P2-35 710-020305 JS4813 SRX5k SPC CPU REV 06 710-013713 KB1851 DPC PMB PIC 0 BUILTIN BUILTIN SPU Cp PIC 1 BUILTIN BUILTIN SPU Flow FPC 2 REV 03 750-020235 JS4979 SRX5k DPC 40x 1GE CPU REV 06 710-013713 KB7947 DPC PMB PIC 0 BUILTIN BUILTIN 10x 1GE RichQ Xcvr 0 REV 01 740-013111 7303444 SFP-T Xcvr 3 REV 01 740-014132 61521018 SFP-T Xcvr 5 REV 01 740-013111 7303609 SFP-T PIC 1 BUILTIN BUILTIN 10x 1GE RichQ Xcvr 0 REV 01 740-013111 7303606 SFP-T Xcvr 5 REV 01 740-013111 7282897 SFP-T PIC 2 BUILTIN BUILTIN 10x 1GE RichQ Xcvr 0 REV 01 740-013111 7282914 SFP-T Xcvr 1 REV 01 740-013111 7303465 SFP-T Xcvr 3 REV 01 740-014132 62082018 SFP-T Xcvr 5 REV 01 740-013111 7282883 SFP-T PIC 3 BUILTIN BUILTIN 10x 1GE RichQ Xcvr 0 REV 01 740-013111 7303467 SFP-T Xcvr 5 REV 01 740-013111 7303705 SFP-T Fan Tray Left Fan Tray
Most components also have a small rectangular serial number ID label (see Figure 81) attached to the component body.
Figure 81: Serial Number ID Label
The following sections describe the label location on each type of component: