Présentation des conversations et requêtes Marvis

Marvis is also ever present in the forefront of the Mist experience. You can ask Marvis questions about the network at any time. You can ask it to help you do things like troubleshoot a device or access documentation. At our our Cupertino site, we know Teams is an important collaboration application.

A particular user at the site has noticed periodic issues with poor Teams calls. Let's ask Marvis to help us out. Marvis quickly responds with a handful of Teams sessions that it determined were calls from our user yesterday. Great.

Let's ask Marvis to troubleshoot one of them. Marvis returns the end-to-end path of the session from client-to-cloud app server. We can see that Marvis points out the WAN as a source of issues that impacted the experience. Going one step further, it shows us the WAN Edges that the session traversed, and it pinpoints high network jitter between the edge devices that impacted the experience.

Think about that for a moment. A simple question. Why was my Teams call bad? A question that would historically need to be answered by top technical operators across different disciplines of expertise.

Going device to device, pouring through logs and packet captures, mountains of monitoring information just to answer where the session went and where it went wrong. A simple question, simply answered by asking Marvis.