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 A  C  D  E  F  I  J  L  M  N  P  R  S  T  U

 

A

Activity Monitor    
data collection    12
graphs, viewing    12
overview
 

C

C Series Controllers    
boot messages, viewing    
C-Web interface
SRC CLI
interface information
monitoring    
C-Web interface
system date, viewing
system information, viewing    
C-Web interface
SRC CLI
C-Web interface    
monitoring options
conventions    
notice icons
text
currently active service sessions    
viewing on SAE    
SRC CLI
customer support    1
contacting JTAC
 

D

device drivers    
simulated, configuring    1
SRC CLI
viewing on SAE    
C-Web interface
SRC CLI
documentation    
comments on
 

E

equipment registration    
viewing on SAE    
C-Web interface
SRC CLI
event messages.     See logging    
 

F

filtered traffic statistics    12
 

I

interfaces    
information, viewing    
C-Web interface
SRC CLI
iptables Linux tool    
monitoring    
C-Web interface
SRC CLI
 

J

Juniper Networks database    
SNMP information, viewing    
C-Web interface    12
Juniper Networks database, viewing    
C-Web interface    12
 

L

license    
viewing on SAE    
C-Web interface
SRC CLI
licenses    
SNMP information, viewing    
C-Web interface    12
logging    
configuration statements
configuring component    
SRC CLI
file folders    
C-Web interface
file logging, configuring    
SRC CLI
log files    
rotation
messages    
categories
filters    12
format
severity levels
overview
system log, configuring    
SRC CLI
login registration    
viewing on SAE    
C-Web interface
SRC CLI
logrotate utility    
configuration statements
configuring    
SRC CLI
overview    
SRC CLI
 

M

manuals    
comments on
MIBs    
Juniper Networks, list
monitoring with SNMP agent
monitoring tools    
C-Web interface
overview
SRC CLI
 

N

network devices    
SNMP information, viewing    
C-Web interface    123
Network Time Protocol.     See NTP    
NIC (network information collector)    
agents, viewing    
C-Web interface
SRC CLI
hosts, viewing    
C-Web interface
SRC CLI
monitoring    
C-Web interface
SRC CLI
resolution data, troubleshooting
resolution data, viewing    
C-Web interface
SRC CLI    123
statistics, viewing    
C-Web interface
SRC CLI
notice icons
NTP (Network Time Protocol)    
monitoring    
C-Web interface
SRC CLI    12
statistics, viewing    
C-Web interface
SRC CLI
 

P

policies    
SNMP information, viewing    
C-Web interface
viewing on SAE    
C-Web interface
SRC CLI
portals, testing
 

R

RADIUS statistics    
SNMP information, viewing    
C-Web interface    12
redirect server    
statistics, viewing    
C-Web interface
SRC CLI
router interfaces    
viewing on SAE    
C-Web interface
SRC CLI
routing table, viewing    
C-Web interface
SRC CLI
 

S

SAE (service activation engine)    
configuration, viewing    
SRC CLI
directory blacklist, viewing    
C-Web interface
SRC CLI
SNMP information, viewing    
SRC CLI    12
SAE (service activation engine), configuring    
simulated router driver    
C-Web interface
SRC CLI
security certificates    
information, viewing    
C-Web interface
SRC CLI
server processes    
SNMP information, viewing    
C-Web interface
service sessions    
SNMP information, viewing    
C-Web interface
services    
viewing on SAE    
C-Web interface
SRC CLI
simulated router driver, configuring    
C-Web interface
SRC CLI
simulated subscribers    
logging in on SAE
logging out
SNMP agent    
MIBs
See also SNMP traps
viewing information on SAE    
C-Web interface    123456789101112
SRC CLI
SNMP alarm    
Boolean test
discontinuity check
existence test
overview
threshold test
SNMP chassis alarms    
battery voltage sensors
configuring
CPU core voltage sensors
CPU DIMM voltage sensors
CPU sensors
CPU temperature sensors
fan speed sensors
overview
system temperature sensors
voltage sensors
SNMP events    12
SNMP monitors    
alarms    1
Boolean test
existence test
threshold test    12
chassis alarms    123
configuring
events    12
overview
security name
statement hierarchy
SNMP traps    
alarm state transitions
configuring    12
event traps    
configuring
defined
list and description
notifications    
defined
overview
performance traps    
accounting
authentication
chassis
configuring
defined
JPS
NIC
policy engine
redirect server
router driver
SAE
SRC ACP
system management
SRC CLI, viewing    
C-Web interface
SRC components    
activity, monitoring
information, viewing    
C-Web interface
SRC CLI
storing log messages    
SRC CLI
subscriber session count by managed router    
viewing on SAE    
SRC CLI
subscriber sessions    
logging in
logging out
SNMP information, viewing    
C-Web interface
viewing on SAE    1
SRC CLI    123456
support, technical     See technical support    
system logging.     See logging    
 

T

technical support    
contacting JTAC
testing    
connection to remote host
text conventions defined
threads    
viewing on SAE    
C-Web interface
SRC
traps.     See SNMP traps    
troubleshooting    
tools
with log files
 

U

user permissions, viewing    
C-Web interface
users, viewing    
C-Web interface

Related Documentation

  • NIC Resolution Process Overview
  • NIC Configuration Scenarios

Troubleshooting NIC Data Resolution (SRC CLI)

Problem

Description: The NIC does not resolve a request.

Solution

Troubleshooting NIC data resolution is a complex task that requires a good understanding of how NIC operates, how it resolves resolution requests, and how the NIC configuration scenario that you are using performs resolutions.

This topic provides high-level troubleshooting information. For further assistance troubleshooting NIC operation and NIC resolutions, contact the Juniper Technical Support Center.

Troubleshoot NIC operation:

  1. Make sure that the heap size configured for NIC is adequate and that the process is up:
    user@host> show nic statistics process
    Component Statistics 
    Component Name process
    Heap in use    456194 bytes (87%)
    Heap limit     524288 bytes
    Threads        42
    Up time        747848 seconds since Wed Jan 31 19:35:57 EST 2007
  2. Determine whether there are any NIC resolution errors and whether NIC successfully completed any resolution requests:
    user@host> show nic statistics host
    Component Statistics 
    Component Name                 /hosts
    Number of Components Restart   0
    Number of No Match Resolutions 0
    Number of Resolution Errors    0
    Number of Resolutions          0
  3. Test the resolution process by using the test nic resolve command.

    See Configuring the NIC (SRC CLI).

 

If you are unsure whether NIC is resolving resolution requests, view data about those requests to see whether NIC is receiving data.

  1. Verify that NIC is receiving data by running the show nic data resolver command.

    See Viewing Data for NIC Resolvers (SRC CLI).

    For each resolver, which is identified by a component name such as /realms/login/C1, the output should show a value, such as default@sys1 for the key Vr, and the NIC value for that key such as the IOR that identifies an SAE.

  2. If NIC is not receiving data, determine which agent or agents are not receiving data by running the show nic data agent command.

    See Viewing Data for NIC Agents (SRC CLI).

  3. Review your NIC configuration to make sure that NIC is configured correctly by running the show command for the NIC configuration scenario. For example:
    [edit shared nic scenario OnePop] user@host# show

Related Documentation

  • NIC Resolution Process Overview
  • NIC Configuration Scenarios

Modified: 2015-07-22