•  SRC 4.9.x Monitoring and Troubleshooting Guide
  • Copyright and Trademark Information
  • Table of Contents
  • List of Tables
  •  About the Documentation
    • SRC Documentation and Release Notes
    • Audience
    • Documentation Conventions
    • Documentation Feedback
    • Requesting Technical Support
  •  Monitoring and Troubleshooting the SRC Software and C Series Controllers
    •  Overview of Monitoring and Troubleshooting Tools
      • Monitoring and Troubleshooting Tools Overview
  •  Using Logging for the SRC Software and C Series Controllers
    •  Configuring Logging for SRC Components
      • Logging for SRC Components Overview
      •  Categories and Severity Levels for Event Messages
        • Defining Categories
        • Defining Severity Levels
        • Defining Filters
        • Enabling Network Device-Specific Filtering for SAE Debug Logs (SRC CLI)
      •  Rotating Log Files
        • Configuration Overview
    •  Configuring Logging for SRC Components with the CLI
      • Configuration Statements for SRC Component Logging
      • Configuring an SRC Component to Store Log Messages in a File (SRC CLI)
      • Configuring System Logging (SRC CLI)
      • Configuration Statements for the Logrotate Utility (SRC CLI)
      •  Configuring the Logrotate Utility (SRC CLI)
        • Configuring the Global Options for the Logrotate Utility
        • Configuring Log Rotation Options for Specific Logging Configuration Files
        • Configuring Logging Rotation Options for System and SRC Components (SRC CLI)
    •  Configuring Logging for SRC Components (C-Web Interface)
      • Before You Configure Logging for SRC Components
      • Configuring ACP to Store Log Messages in a File (C-Web Interface)
      • Configuring the SAE to Store Log Messages in a File (C-Web Interface)
      • Configuring NIC to Store Log Messages in a File (C-Web Interface)
      • Configuring the SNMP to Store Log Messages in a File (C-Web Interface)
      • Configuring JPS to Store Log Messages in a File (C-Web Interface)
  •  Using Simulated Router Drivers and Simulated Subscribers for Testing
    •  Configuring a Simulated Router Driver for Testing (SRC CLI)
      • Simulated Router Drivers for the SRC Software Overview
      • Configuring Simulated Router Drivers (SRC CLI)
    •  Configuring a Simulated Router Driver for Testing (C-Web Interface)
      • Configuring a Simulated Router Driver for Testing (C-Web Interface)
    •  Using Simulated Subscribers for Testing (SRC CLI)
      • Simulated Subscribers Overview
      • Commands to Manage Simulated Subscribers
      •  Logging In Simulated Subscribers (SRC CLI)
        • Logging In Authenticated DHCP Subscribers
        • Logging In Authenticated Interface Subscribers
        • Logging In Unauthenticated DHCP Subscribers
        • Logging In Unauthenticated Interface Subscribers
      • Viewing Subscriber Sessions (SRC CLI)
      •  Logging Out Simulated Subscribers (SRC CLI)
        • Logging Out Subscribers by DN
        • Logging Out Subscribers by IP Address
        • Logging Out Subscribers by Login Name
        • Logging Out Subscribers by Session ID
  •  Using SNMP for Monitoring and Troubleshooting
    •   Creating Custom SNMP Monitors
      • SNMP Monitoring on C Series Controllers
      • Configuration Statements for Customized SRC SNMP Monitors
      • Configuring an SNMP Alarm on a C Series Controller (SRC CLI)
      • Defining an Alarm for an SNMP Monitor That Compares Object Values (SRC CLI)
      • Defining an Alarm to Monitor the Status of an Object (SRC CLI)
      • Defining an Alarm for an SNMP Monitor That Compares Values Against Thresholds (SRC CLI)
      • Defining a Discontinuity Check to Validate Delta Values (SRC CLI)
      • Configuring an SNMPv3 Security Name for SNMP Monitoring (SRC CLI)
      • Defining Events for Which SNMP Sends Notifications (SRC CLI)
      • Defining Events That Set Values for SNMP MIB Objects (SRC CLI)
      • Example: SNMP Monitoring of Multiple MIB Objects
    •  Configuring SNMP Chassis Alarms
      • SNMP Chassis Alarms on a C Series Controller
      • Configuring SNMP Chassis Alarms (SRC CLI)
      • Defining Alarm Thresholds for Battery Voltage Sensors
      •  Defining Alarm Thresholds for CPU Sensors
        • Defining Alarm Thresholds for CPU Core Voltage Sensors
        • Defining Alarm Thresholds for CPU DIMM Voltage Sensors
        • Defining Alarm Thresholds for CPU Temperature Sensors
      • Defining Alarm Thresholds for Fan Speed Sensors
      • Defining Alarm Thresholds for System Temperature Sensors
      • Defining Alarm Thresholds for Voltage Sensors
    •  Configuring the SNMP Traps (SRC CLI)
      •  SNMP Traps Overview
        •  MIBs
          •  Configuration MIBs
            • MIB Structure
            • MIB Location
        • Traps
        • SNMP Traps and Informs
      • Configuration Statements for the SNMP Traps
      • Configuring Performance Traps (SRC CLI)
      • Configuring Event Traps (SRC CLI)
    •  Understanding Traps
      •  Performance Traps
        • R/AV
      • Trap Numbers in Performance Traps
      • Decoding Trap Numbers for Raised Trap Actions
      • Decoding Trap Numbers for Clear Trap Actions
      •  SRC Performance Traps
        • SAE Performance Traps
        • Accounting Performance Traps
        • Authentication Performance Traps
        • NIC Performance Traps
        • Router Driver Performance Traps
        • System Management Performance Traps
        • Policy Engine Performance Traps
        • SRC Redirector Performance Traps
        • SRC ACP Performance Traps
        • JPS Performance Traps
        • Chassis Performance Traps
      • Event Traps
      • Alarm State Transitions
  •  Monitoring the SRC Software and the C Series Controller with the C-Web Interface and the SRC CLI
    •  Monitoring with the SRC CLI and the C-Web Interface
      • Monitoring with the SRC CLI and the C-Web Interface
      • SRC Monitoring Options
    •  Monitoring the System (SRC CLI)
      • Viewing Information About a C Series Controller (SRC CLI)
      • Viewing Information About Components Installed (SRC CLI)
      • Viewing Information About Boot Messages (SRC CLI)
      • Viewing Information About Security Certificates (SRC CLI)
    •  Monitoring the System (C-Web Interface)
      • Viewing Information About the System (C-Web Interface)
      • Viewing the System Date and Time (C-Web Interface)
      • Viewing Information About Components Installed (C-Web Interface)
      • Viewing Information About Boot Messages (C-Web Interface)
      • Viewing Information About Security Certificates (C-Web Interface)
      • Viewing Information About System Disk Status (C-Web Interface)
      • Viewing Information About the Users on the System (C-Web Interface)
      • Viewing Information About the Juniper Networks Database in Community Mode (C-Web Interface)
      • Viewing Statistics for the Juniper Networks Database (C-Web Interface)
      •  Viewing Information About the SRC CLI (C-Web Interface)
        • Viewing Information About the SRC CLI (C-Web Interface)
        • Viewing Information About SRC CLI User Permissions (C-Web Interface)
    •  Monitoring SAE Data (SRC CLI)
      •  Viewing SAE Data with the CLI
        • Viewing Information About the Directory Blacklist (SRC CLI)
        • Viewing Information About SAE Device Drivers (SRC CLI)
        • Viewing the Synchronization Status of SAE Session Stores (SRC CLI)
        • Viewing Information About SAE Interfaces (SRC CLI)
        • Viewing Information About SAE Licenses (SRC CLI)
        • Viewing Information About Policies on the SAE (SRC CLI)
        • Viewing Login Registrations (SRC CLI)
        • Viewing Equipment Registrations (SRC CLI)
        • Viewing Information About Services (SRC CLI)
        • Viewing Information About Threads (SRC CLI)
      •  Viewing Information About Subscriber Sessions (SRC CLI)
        • Viewing General Information About Subscriber Sessions (SRC CLI)
        • Viewing Information About Subscriber Sessions by DN (SRC CLI)
        • Viewing Information About Subscriber Sessions by IP Address, VPN Identifier, or both (SRC CLI)
        • Viewing Information About Subscriber Sessions by Login Name (SRC CLI)
        • Viewing Information About Subscriber Sessions by Service Name (SRC CLI)
        • Viewing Information About Subscriber Sessions by Session ID (SRC CLI)
        • Viewing Information About Subscriber Sessions by Accounting User Identifier (SRC CLI)
        • Viewing the Number of Active Service Sessions (SRC CLI)
        • Viewing Subscriber Session Count Used by a Managed Router (SRC CLI)
      •  Viewing SAE SNMP Information with the CLI
        • Viewing Statistics About the Directory (SRC CLI)
        • Viewing Statistics for Directory Connections (SRC CLI)
        • Viewing SNMP Information for Client Licenses (SRC CLI)
        • Viewing SNMP Information for Local Licenses (SRC CLI)
        • Viewing SNMP Information for Licenses on Virtual Routers (SRC CLI)
        • Viewing SNMP Information for Policies (SRC CLI)
        • Viewing SNMP Information for the SAE Server Process (SRC CLI)
        • Viewing Statistics for RADIUS Clients (SRC CLI)
        • Viewing SNMP Information for RADIUS Clients (SRC CLI)
        • Viewing SNMP Information for Routers and Devices (SRC CLI)
        • Viewing Statistics for Device Drivers (SRC CLI)
        • Viewing Statistics for Specific Device Drivers (SRC CLI)
        • Viewing Statistics for Subscriber and Service Sessions (SRC CLI)
        • Monitoring Statistics for Subscriber and Service Sessions (SRC CLI)
    •  Monitoring SAE Data (C-Web Interface)
      •  Viewing SAE Data (C-Web Interface)
        • Viewing Information About the Directory Blacklist (C-Web Interface)
        • Viewing Information About Services (C-Web Interface)
        • Viewing Information About Licenses (C-Web Interface)
        • Viewing Information About Policies (C-Web Interface)
        • Viewing Information About Device Drivers (C-Web Interface)
        • Viewing Information About Interfaces (C-Web Interface)
        • Viewing Equipment Registrations (C-Web Interface)
        • Viewing Login Registrations (C-Web Interface)
        • Viewing Information About Threads (C-Web Interface)
      •  Viewing Information About Subscriber Sessions (C-Web Interface)
        • Information about Subscriber Sessions
        • Viewing Information About Subscriber Sessions by DN (C-Web Interface)
        • Viewing Information About Subscriber Sessions by IP Address (C-Web Interface)
        • Viewing Information About Subscriber Sessions by Login Name (C-Web Interface)
        • Viewing Information About Subscriber Sessions by Service Name (C-Web Interface)
        • Viewing Information About Subscriber Sessions by Session ID (C-Web Interface)
      •  Viewing SNMP Information (C-Web Interface)
        • Viewing SNMP Statistics for the Directory (C-Web Interface)
        • Viewing SNMP Statistics for Directory Connections (C-Web Interface)
        • Viewing SNMP Statistics for Client Licenses (C-Web Interface)
        • Viewing SNMP Statistics for Licenses by Device (C-Web Interface)
        • Viewing SNMP Statistics for Local Licenses (C-Web Interface)
        • Viewing SNMP Statistics About Policies (C-Web Interface)
        • Viewing SNMP Statistics About Server Processes (C-Web Interface)
        • Viewing SNMP Statistics About RADIUS (C-Web Interface)
        • Viewing SNMP Statistics About RADIUS Clients (C-Web Interface)
        • Viewing SNMP Statistics for Devices (C-Web Interface)
        • Viewing SNMP Statistics for Specific Devices (C-Web Interface)
        • Viewing SNMP Statistics for Subscriber Sessions and Service Sessions (C-Web Interface)
    •  Monitoring and Troubleshooting the NIC (SRC CLI)
      • SRC CLI Commands to View Statistics About NIC Operations
      • Viewing Statistics for the NIC Process (SRC CLI)
      • Viewing Statistics for a NIC Host (SRC CLI)
      • Viewing Statistics for NIC Resolvers (SRC CLI)
      • Viewing Statistics for NIC Agents (SRC CLI)
      • SRC CLI Commands to View NIC Resolution Data
      • Viewing Data for NIC Resolvers (SRC CLI)
      • Viewing Data for NIC Agents (SRC CLI)
      • Troubleshooting NIC Data Resolution (SRC CLI)
    •  Monitoring the NIC (C-Web Interface)
      •  Viewing Hosts (C-Web Interface)
        • Viewing Host Statistics (C-Web Interface)
        • Viewing Host Process Statistics (C-Web Interface)
      •  Viewing Resolvers (C-Web Interface)
        • Viewing Resolvers (C-Web Interface)
        • Viewing Resolver Statistics (C-Web Interface)
      •  Viewing Agents (C-Web Interface)
        • Viewing Agents (C-Web Interface)
        • Viewing Agent Statistics (C-Web Interface)
    •  Monitoring NTP (SRC CLI)
      • Viewing NTP Peers (SRC CLI)
      • Viewing Statistics for NTP (SRC CLI)
      • Viewing Internal Variables for NTP (SRC CLI)
    •  Monitoring NTP (C-Web Interface)
      • Viewing NTP Peers (C-Web Interface)
      • Viewing Statistics for NTP (C-Web Interface)
      • Viewing NTP Status (C-Web Interface)
    •  Monitoring Redirect Server (SRC CLI)
      • Viewing Statistics for the Redirect Server (SRC CLI)
      • Viewing Statistics About Filtered Traffic (SRC CLI)
    •  Monitoring the Redirect Server and Filtered Traffic (C-Web Interface)
      • Viewing Statistics for the Redirect Server (C-Web Interface)
      • Viewing Information for Filtered Traffic (C-Web Interface)
    •  Troubleshooting Network Connectivity (SRC CLI)
      • Commands to Troubleshoot Connections to Remote Hosts Overview
      • Testing Connectivity to Remote Hosts (SRC CLI)
      • Viewing the Route Information (SRC CLI)
      • Viewing Routing Table Information (SRC CLI)
      • Viewing Interface Information (SRC CLI)
    •  Monitoring Network Connectivity (C-Web Interface)
      • Viewing Information About the Routing Table (C-Web Interface)
      • Viewing Information About System Interfaces (C-Web Interface)
    •  Monitoring Activity for SRC Components
      • Monitoring Activity on C Series Controllers
      • Collecting Data with the Activity Monitor (SRC CLI)
      • Collecting Data with the Activity Monitor (C-Web Interface)
      • Viewing Graphs (C-Web Interface)
      •  Viewing Graphs from a Webpage
        • Viewing Graphs for a Preset Time Period from a Webpage
        • Viewing Graphs for Specified Time Periods from a Webpage
  •  Index
    • Index

A

Activity Monitor    

data collection    1, 2

graphs, viewing    1, 2

overview

C

C Series Controllers    

boot messages, viewing    

C-Web interface

SRC CLI

interface information

monitoring    

C-Web interface

system date, viewing

system information, viewing    

C-Web interface

SRC CLI

C-Web interface    

monitoring options

conventions    

notice icons

text

currently active service sessions    

viewing on SAE    

SRC CLI

customer support    1

contacting JTAC

D

device drivers    

simulated, configuring    1

SRC CLI

viewing on SAE    

C-Web interface

SRC CLI

documentation    

comments on

E

equipment registration    

viewing on SAE    

C-Web interface

SRC CLI

event messages.     See logging    

F

filtered traffic statistics    1, 2

I

interfaces    

information, viewing    

C-Web interface

SRC CLI

iptables Linux tool    

monitoring    

C-Web interface

SRC CLI

J

Juniper Networks database    

SNMP information, viewing    

C-Web interface    1, 2

Juniper Networks database, viewing    

C-Web interface    1, 2

L

license    

viewing on SAE    

C-Web interface

SRC CLI

licenses    

SNMP information, viewing    

C-Web interface    1, 2

logging    

configuration statements

configuring component    

SRC CLI

file folders    

C-Web interface

file logging, configuring    

SRC CLI

log files    

rotation

messages    

categories

filters    1, 2

format

severity levels

overview

system log, configuring    

SRC CLI

login registration    

viewing on SAE    

C-Web interface

SRC CLI

logrotate utility    

configuration statements

configuring    

SRC CLI

overview    

SRC CLI

M

manuals    

comments on

MIBs    

Juniper Networks, list

monitoring with SNMP agent

monitoring tools    

C-Web interface

overview

SRC CLI

N

network devices    

SNMP information, viewing    

C-Web interface    1, 2, 3

Network Time Protocol.     See NTP    

NIC (network information collector)    

agents, viewing    

C-Web interface

SRC CLI

hosts, viewing    

C-Web interface

SRC CLI

monitoring    

C-Web interface

SRC CLI

resolution data, troubleshooting

resolution data, viewing    

C-Web interface

SRC CLI    1, 2, 3

statistics, viewing    

C-Web interface

SRC CLI

notice icons

NTP (Network Time Protocol)    

monitoring    

C-Web interface

SRC CLI    1, 2

statistics, viewing    

C-Web interface

SRC CLI

P

policies    

SNMP information, viewing    

C-Web interface

viewing on SAE    

C-Web interface

SRC CLI

portals, testing

R

RADIUS statistics    

SNMP information, viewing    

C-Web interface    1, 2

redirect server    

statistics, viewing    

C-Web interface

SRC CLI

router interfaces    

viewing on SAE    

C-Web interface

SRC CLI

routing table, viewing    

C-Web interface

SRC CLI

S

SAE (service activation engine)    

configuration, viewing    

SRC CLI

directory blacklist, viewing    

C-Web interface

SRC CLI

SNMP information, viewing    

SRC CLI    1, 2

SAE (service activation engine), configuring    

simulated router driver    

C-Web interface

SRC CLI

security certificates    

information, viewing    

C-Web interface

SRC CLI

server processes    

SNMP information, viewing    

C-Web interface

service sessions    

SNMP information, viewing    

C-Web interface

services    

viewing on SAE    

C-Web interface

SRC CLI

simulated router driver, configuring    

C-Web interface

SRC CLI

simulated subscribers    

logging in on SAE

logging out

SNMP agent    

MIBs

See also SNMP traps

viewing information on SAE    

C-Web interface    1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12

SRC CLI

SNMP alarm    

Boolean test

discontinuity check

existence test

overview

threshold test

SNMP chassis alarms    

battery voltage sensors

configuring

CPU core voltage sensors

CPU DIMM voltage sensors

CPU sensors

CPU temperature sensors

fan speed sensors

overview

system temperature sensors

voltage sensors

SNMP events    1, 2

SNMP monitors    

alarms    1

Boolean test

existence test

threshold test    1, 2

chassis alarms    1, 2, 3

configuring

events    1, 2

overview

security name

statement hierarchy

SNMP traps    

alarm state transitions

configuring    1, 2

event traps    

configuring

defined

list and description

notifications    

defined

overview

performance traps    

accounting

authentication

chassis

configuring

defined

JPS

NIC

policy engine

redirect server

router driver

SAE

SRC ACP

system management

SRC CLI, viewing    

C-Web interface

SRC components    

activity, monitoring

information, viewing    

C-Web interface

SRC CLI

storing log messages    

SRC CLI

subscriber session count by managed router    

viewing on SAE    

SRC CLI

subscriber sessions    

logging in

logging out

SNMP information, viewing    

C-Web interface

viewing on SAE    1

SRC CLI    1, 2, 3, 4, 5, 6

support, technical     See technical support    

system logging.     See logging    

T

technical support    

contacting JTAC

testing    

connection to remote host

text conventions defined

threads    

viewing on SAE    

C-Web interface

SRC

traps.     See SNMP traps    

troubleshooting    

tools

with log files

U

user permissions, viewing    

C-Web interface

users, viewing    

C-Web interface