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    Adding a Service Schedule (C-Web Interface)

    The following tasks describe how to create service schedules for SRC objects:

    1. Adding a Service Schedule for Scopes (C-Web Interface)
    2. Adding a Service Schedule for Services (C-Web Interface)
    3. Adding a Service Schedule for Retailers (C-Web Interface)
    4. Adding a Service Schedule for Enterprises (C-Web Interface)
    5. Adding a Service Schedule for Subscribers in an Enterprise (C-Web Interface)
    6. Setting the Time Schedule (C-Web Interface)
    7. Setting the Action (C-Web Interface)
    8. Defining Attributes for Service Activation (C-Web Interface)

    Adding a Service Schedule for Scopes (C-Web Interface)

    To add a service schedule for scopes:

    1. Click Configure, expand Services, and click the specified scope.

      The Scope:<name> pane appears.

    2. From the Create new list, select Schedule.
    3. In the dialog box, enter a name for the new Schedule, and click OK.

      The Schedule:<name> pane appears.

    4. In the Description box, type a unique name for the service schedule, and click Apply.
    5. A number of schedule events, or rules, constitute each service schedule. To create schedule events for the service schedule:
      1. From the Create new list, select Event.
      2. In the dialog box, type a name for the new Event, and click OK.

      An event consists of the schedule time, any excluded times, and a list of actions.

      • To specify the time schedule, see Setting the Time Schedule (C-Web Interface).
      • To specify the actions, see Setting the Action (C-Web Interface).

        Note: If you change or remove the name of a service that is referenced by a schedule, the SRC module treats this case like one in which no subscribers have a subscription to this service. In both cases, the action for the service is not taken. The software does not regard either case as an error in the schedule; a failure is not reported.

    Adding a Service Schedule for Services (C-Web Interface)

    To add a service schedule for services:

    1. Click Configure, expand Services, and click Global.

      The Global pane appears.

    2. From the Create new list, select Schedule.
    3. In the dialog box, enter a name for the new Schedule, and click OK.

      The Schedule: <name> pane appears.

    4. In the Description box, type a name for the service schedule, and click Apply.
    5. A number of schedule events, or rules, constitute each service schedule. To create schedule events for the service schedule:
      1. From the Create new list, select Event.
      2. In the dialog box, type a name for the new Event, and click OK.

      An event consists of the schedule time, any excluded times, and a list of actions.

      • To specify the time schedule, see Setting the Time Schedule (C-Web Interface).
      • To specify the actions, see Setting the Action (C-Web Interface).

        Note: If you change or remove the name of a service that is referenced by a schedule, the SRC module treats this case like one in which no subscribers have a subscription to this service. In both cases, the action for the service is not taken. The software does not regard either case as an error in the schedule; a failure is not reported.

    Adding a Service Schedule for Retailers (C-Web Interface)

    To add a service schedule for retailers:

    1. Click Configure, expand Subscribers, and click a specified retailer.

      The Retailer: <name> pane appears.

    2. From the Create new list, select Schedule.
    3. In the dialog box, enter a name for the new Schedule, and click OK.

      The Schedule: <name> pane appears.

    4. In the Description box, type a name for the service schedule, and click Apply.
    5. A number of schedule events, or rules, constitute each service schedule. To create schedule events for the service schedule:
      1. From the Create new list, select Event.
      2. In the dialog box, type a name for the new Event, and click OK.

      An event consists of the schedule time, any excluded times, and a list of actions.

      • To specify the time schedule, see Setting the Time Schedule (C-Web Interface).
      • To specify the actions, see Setting the Action (C-Web Interface).

        Note: If you change or remove the name of a service that is referenced by a schedule, the SRC module treats this case like one in which no subscribers have a subscription to this service. In both cases, the action for the service is not taken. The software does not regard either case as an error in the schedule; a failure is not reported.

    Adding a Service Schedule for Enterprises (C-Web Interface)

    To add a service schedule for enterprises:

    1. Click Configure, and expand Subscribers.
    2. Navigate to the enterprise for which you want to configure a schedule. For example, expand the following specified folders:
      retailer>subscriber folder>enterprise>schedule.

      The Schedule:<name> pane appears.

    3. From the Create new list, select Schedule.
    4. In the dialog box, enter a name for the new Schedule, and click OK.

      The Schedule: <name> pane appears.

    5. In the Description box, type a name for the service schedule, and click Apply.
    6. A number of schedule events, or rules, constitute each service schedule. To create schedule events for the service schedule:
      1. From the Create new list, select Event.
      2. In the dialog box, type a name for the new Event, and click OK.

      An event consists of the schedule time, any excluded times, and a list of actions.

      • To specify the time schedule, see Setting the Time Schedule (C-Web Interface).
      • To specify the actions, see Setting the Action (C-Web Interface).

        Note: If you change or remove the name of a service that is referenced by a schedule, the SRC module treats this case like one in which no subscribers have a subscription to this service. In both cases, the action for the service is not taken. The software does not regard either case as an error in the schedule; a failure is not reported.

    Adding a Service Schedule for Subscribers in an Enterprise (C-Web Interface)

    To add a service schedule for subscribers in an enterprise:

    1. Click Configure, and expand Subscribers.
    2. Navigate to the schedule configuration for the specified schedule. For example, expand the following specified folders:
      retailer>subscriber folder>subscriber>schedule.

      The Schedule:<name> pane appears.

    3. From the Create new list, select Schedule.
    4. In the dialog box, enter a name for the new Schedule, and click OK.

      The Schedule: <name> pane appears.

    5. In the Description box, type a description for the service schedule, and click Apply.
    6. A number of schedule events, or rules, constitute each service schedule. To create schedule events for the service schedule:
      1. From the Create new list, select Event.
      2. In the dialog box, type a name for the new Event, and click OK.

      An event consists of the schedule time, any excluded times, and a list of actions.

      • To specify the time schedule, see Setting the Time Schedule (C-Web Interface).
      • To specify the actions, see Setting the Action (C-Web Interface).

        Note: If you change or remove the name of a service that is referenced by a schedule, the SRC module treats this case like one in which no subscribers have a subscription to this service. In both cases, the action for the service is not taken. The software does not regard either case as an error in the schedule; a failure is not reported.

    Setting the Time Schedule (C-Web Interface)

    Before you configure the time schedule, create the schedule.

    When you set up a time schedule for an event, you specify:

    • For event schedules—Time at which an action is to occur; the from date and time information
    • For schedules for services that have authorization configured—Beginning and end of the interval; the to date and time information
    • For exclusions—Times to be excluded from that schedule

    To configure the time schedule:

    1. Click Configure, and navigate to the specified service schedule.
    2. From the Create new list, select Except (to set an exclusion).
    3. In the dialog box, type a name for the new Except. The specified name is not stored as an identifier, so the arbitrary value can be as simple as a number.
    4. Click From in the side pane.

      The From pane appears.

    5. Click the Create button.

      The From pane reappears. This pane allows you to specify the effective period in which to schedule the event. This period is the interval after the associated from or to time during which the scheduled action can be initiated by a subscriber who is logging in to a subscriber session.

    6. Enter the information as described in the Help text in the main pane, and click Apply.
    7. Click To in the side pane.

      The To pane appears.

    8. Click the Create button.

      The To pane reappears. This pane allows you to specify the effective period in which to schedule the event. This period is the interval after the associated from or to time during which the scheduled action can be initiated by a subscriber who is logging in to a subscriber session.

    9. Enter the information as described in the Help text in the main pane, and click Apply.

    Setting the Action (C-Web Interface)

    Before you configure the time schedule, create the schedule.

    To configure the actions for the service schedule:

    1. Click Configure, and navigate to the specified service schedule.
    2. Click Event in the side pane.

      The Event: <name> pane appears.

    3. From the Create new list:
      1. Select Action.
      2. In the dialog box, type a name for the new Action, and click OK. The specified name is not stored as an identifier, so the arbitrary value can be as simple as a number.

        The Action: <name> pane appears.

    4. Enter the information as described in the Help text in the main pane, and click Apply.

    Defining Attributes for Service Activation (C-Web Interface)

    To define the attributes for service activation:

    1. Click Configure and access the service schedule for the objects for which you can create a service schedule. The following example provides steps for defining attributes for service activation for a subscriber action.
    2. Expand Subscribers and expand the following specified folders:
      retailer>subscriber folder>subscriber>schedule>event>action.
    3. Click Attribute.

      The Attribute pane appears.

    4. From the Create new list, select the attribute to set before the service is activated.

      The Attribute <name> pane appears.

    5. In the dialog box, type a value as described in the Help text in the main pane, and click Apply.

    Subscription attributes apply only to service activations.

    Published: 2014-12-10