Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?


Enterprise Service Portal Audit Plug-In


The Enterprise Service Portal audit plug-in, also referred to as the enterprise service portal IT Manager audit plug-in or Enterprise Service audit plug-in, defines a callback interface,, which receives events when IT managers complete specified operations, such as subscribing to a service or changing the parameter substitutions of a subscription. The events report the type of operation, the identity of the IT manager, and other attributes.

You can write audit plug-in event listeners by implementing the callback interface. A listener performs tasks such as processing received events and then publishing the events to one or more event handlers, such as a log file, system log, or database. Events are sent after the corresponding operations have been completed. The plug-in processes events, which are sent synchronously, and then returns control to the enterprise service portal. Future events are blocked from being processed until the listener returns the thread.