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SRC 4.11.x Monitoring and Troubleshooting Guide
- Copyright and Trademark Information
- Table of Contents
- List of Figures
- List of Tables
- About the Documentation
- Monitoring and Troubleshooting the SRC Software and C Series Controllers
  - Overview of Monitoring and Troubleshooting Tools
    - Monitoring and Troubleshooting Tools Overview
- Using Logging for the SRC Software and C Series Controllers
  - Configuring Logging for SRC Components
    - Logging for SRC Components Overview
    - Categories and Severity Levels for Event Messages
    - Rotating Log Files
      - Configuration Overview
  - Configuring Logging for SRC Components with the CLI
  - Configuring Logging for SRC Components (C-Web Interface)
- Using Simulated Router Drivers and Simulated Subscribers for Testing
  - Configuring a Simulated Router Driver for Testing (SRC CLI)
    - Simulated Router Drivers for the SRC Software Overview
    - Configuring Simulated Router Drivers (SRC CLI)
  - Configuring a Simulated Router Driver for Testing (C-Web Interface)
    - Configuring a Simulated Router Driver for Testing (C-Web Interface)
  - Using Simulated Subscribers for Testing (SRC CLI)
    - Simulated Subscribers Overview
    - Commands to Manage Simulated Subscribers
    - Logging In Simulated Subscribers (SRC CLI)
    - Viewing Subscriber Sessions (SRC CLI)
    - Logging Out Simulated Subscribers (SRC CLI)
- Using SNMP for Monitoring and Troubleshooting
- Monitoring the SRC Software and the C Series Controller with the C-Web Interface and the SRC CLI
  - Monitoring with the SRC CLI and the C-Web Interface
    - Monitoring with the SRC CLI and the C-Web Interface
    - SRC Monitoring Options
  - Monitoring the System (SRC CLI)
  - Monitoring the System (C-Web Interface)
  - Monitoring SAE Data (SRC CLI)
  - Monitoring SAE Data (C-Web Interface)
  - Monitoring and Troubleshooting the NIC (SRC CLI)
  - Monitoring the NIC (C-Web Interface)
    - Viewing Hosts (C-Web Interface)
      - Viewing Host Statistics (C-Web Interface)
      - Viewing Host Process Statistics (C-Web Interface)
    - Viewing Resolvers (C-Web Interface)
      - Viewing Resolvers (C-Web Interface)
      - Viewing Resolver Statistics (C-Web Interface)
    - Viewing Agents (C-Web Interface)
      - Viewing Agents (C-Web Interface)
      - Viewing Agent Statistics (C-Web Interface)
  - Monitoring NTP (SRC CLI)
  - Monitoring NTP (C-Web Interface)
  - Monitoring Redirect Server (SRC CLI)
    - Viewing Statistics for the Redirect Server (SRC CLI)
    - Viewing Statistics About Filtered Traffic (SRC CLI)
  - Monitoring the Redirect Server and Filtered Traffic (C-Web Interface)
    - Viewing Statistics for the Redirect Server (C-Web Interface)
    - Viewing Information for Filtered Traffic (C-Web Interface)
  - Troubleshooting Network Connectivity (SRC CLI)
  - Monitoring Network Connectivity (C-Web Interface)
    - Viewing Information About the Routing Table (C-Web Interface)
    - Viewing Information About System Interfaces (C-Web Interface)
  - Monitoring Activity for SRC Components

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Collecting Data with the Activity Monitor (SRC CLI)

You can collect data with the Activity Monitor for specific components over a specified time and save them to a tar.gz file in the /opt/UMC/activity/var/diagnostic/* directory. You can view the exact file name and path after you execute the request support information command. Before you perform data collection with the Activity Monitor, make sure the filter for the specific components is enabled.

To perform data collection with the Activity Monitor:

user@host> request support information
Some of the information retrieved includes:
- System log messages from the /var/log/messages/* directory.
- The configuration in text format, XML format, and set format.
- The hostname in the name of the diagnostic file.

To perform data collection for specific components:

user@host> request support information component
where component is one of the following:
- acp—SRC Admission Control Plug-In
- activity—Activity Monitor
- agent—SNMP agent
- appsvr—Application server
- cli—SRC CLI
- diameter—Diameter application
- dsa—Dynamic Service Activator
- extsubmon—External Subscriber Monitor
- ims—IP multimedia subsystem
- jdb—Juniper Networks database
- jps—Juniper Policy Server
- licSvr—License server
- nic—Network information collector
- redir—Redirect server
- sae—SAE
- webadm—C-Web interface

To perform data collection for a specified number of days:

user@host> request support information days
where days is in the range of 1–36500.

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Related Documentation

Collecting Data with the Activity Monitor (SRC CLI)

Related Documentation

Modified: 2017-08-02