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    Unpacking and Inspecting VXA Series Content Engines

    The Content Engine is shipped in a box. Quick Start installation instructions and a cardboard accessory box are also included in the shipping box.

    Note: The device is maximally protected inside the shipping box. Do not unpack it until you are ready to begin installation.

    Before you begin unpacking the device, be sure you have the following tools:

    • A No. 2 Phillips screwdriver
    • A utility knife
    • For the VXA1000 Content Engine, two people to assist in lifting
    • For the VXA2000, VXA2002, and VXA2010 Content Engine, a mechanical lift or three people to assist in lifting

    To unpack the appliance:

    1. Move the shipping box to a staging area as close to the installation site as possible, where you have enough room to maneuver.
    2. Position the shipping box with the arrows pointing up.
    3. Open the shipping box.
    4. Remove the accessory box and the Quick Start installation instructions.
    5. Verify the parts received against the lists.
    6. Save the shipping box and packing materials in case you need to move or ship the appliance at a later time.

    After you remove the equipment from the shipping boxes:

    • Confirm the contents of each box.
    • Inspect all external surfaces and external connectors for visible signs of damage.
    • Inspect all accessories shipped with each unit.
    • Document any damage noted during your inspection.
    • Confirm that the platform has the correct number and type of modules for your ordered configuration.

    If you detect or suspect damage to any equipment:

    • Contact the shipper responsible for delivery, and formally report the damage.
    • Contact Juniper Networks at 1-888-314-JTAC (from the United States, Canada, or Mexico) or 1-408-745-9500 (from elsewhere), or contact your sales representative or reseller if you have any questions or concerns.

    Published: 2013-03-21