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Unpacking and Inspecting VSE1100 and VSE2100 Devices
The Virtual Services Engine (VSE) is shipped in a box. Quick Start installation instructions and a cardboard accessory box are also included in the shipping box.
 | Note: The device is maximally protected inside the shipping box. Do not unpack it until you are ready to begin installation. |
Before you begin unpacking the device, be sure you have the following tools:
- A No. 2 Phillips screwdriver
- A utility knife
- For VSE1100 and VSE2100 devices, two people to assist in lifting
To unpack the device:
- Move the shipping box to a staging area as close to the installation site as possible, where you have enough room to maneuver.
- Position the shipping box with the arrows pointing up.
- Open the shipping box.
- Remove the accessory box and the Quick Start installation instructions.
- Verify the parts received against the lists.
- Save the shipping box and packing materials in case you need to move or ship the device at a later time.
After you remove the equipment from the shipping boxes:
- Confirm the contents of each box.
- Inspect all external surfaces and external connectors for visible signs of damage.
- Inspect all accessories shipped with each unit.
- Document any damage noted during your inspection.
- Confirm that the platform has the correct number and type of modules for your ordered configuration.
If you detect or suspect damage to any equipment:
- Contact the shipper responsible for delivery, and formally report the damage.
- Contact Juniper Networks at 1-888-314-JTAC (from the United States, Canada, or Mexico) or 1-408-745-9500 (from elsewhere), or contact your sales representative or reseller if you have any questions or concerns.
