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    Contacting Customer Support

    See the Juniper Networks Web site for complete customer service information:

    For your convenience, we provide multiple options for requesting and receiving technical support from the Juniper Networks Technical Assistance Center (JTAC):

    • By the Web using Juniper Networks, Inc. Case Manager:

      https://www.juniper.net/cm/index.jsp

    • By telephone:

      From the US, Canada, and Mexico at 1-888-314-JTAC

      From all other locations at 408-745-9500

    Published: 2014-04-04